Loan Processor

Job Description

State Savings Bank is seeking a highly organized and detail-oriented Loan Processor to join our team. As a Loan Processor, you will be the vital link between our loan officers and the operations staff, ensuring a smooth, efficient, and compliant experience for our customers across various loan products.

We are located in Cherokee, IA

Responsibilities

Loan File Management: Manage a pipeline of loan files from application through final approval, ensuring all documents are received, reviewed for accuracy, and organized according to regulatory and bank requirements.

Verification and Due Diligence: Order and review necessary third-party documentation, including appraisals, title commitments, insurance binders, flood certifications, and credit reports.

Customer Communication: Serve as the primary point of contact for borrowers, providing regular updates on loan status, managing the timely collection of required documentation, and resolving simple inquiries.

Compliance & Quality Control: Ensure all loan files meet federal, state, and bank underwriting guidelines. Calculate and verify accurate income, assets, and liabilities.

Collaboration: Work closely with Loan Officers and operations staff to address conditions, clear outstanding items, and prepare the file for closing within established deadlines.

Qualifications

High School Diploma or equivalent; Associate's or Bachelor's degree preferred.

2+ years of experience in loan processing, preferably within a banking, credit union, or mortgage environment.

Strong working knowledge of loan origination software and Microsoft Office Suite (Word, Excel, Outlook).

Exceptional organizational skills and the ability to manage multiple files concurrently while maintaining strict attention to detail.

Excellent verbal and written communication skills with a commitment to providing outstanding customer service.

Familiarity with regulatory compliance related to loan processing (e.g., TRID, RESPA, HMDA) is a strong plus.

Full-time