Cabin Operations Specialist (EMT/RN)

Job Description

Position Overview

The Cabin Operations Specialist (EMT/RN) is a highly trained in-flight professional responsible for ensuring passenger safety, comfort, and well-being during all phases of flight. This position combines the traditional responsibilities of a flight attendant with the advanced medical and emergency response capabilities of a licensed healthcare professional. The ideal candidate is skilled in both aviation safety operations and emergency medical intervention, capable of handling routine service as well as high-stress, life-saving situations with professionalism and precision.

Key Responsibilities

Cabin Operations & Passenger Service

Perform standard flight attendant duties, including safety demonstrations, passenger assistance, meal and beverage service, and cabin preparation for takeoff and landing.

Ensure compliance with all aviation safety regulations, company policies, and standard operating procedures (SOPs).

Maintain a professional, discreet, and service-oriented demeanor.

Conduct pre-flight checks of safety equipment, first aid kits, and medical supplies.

Coordinate with the flight deck crew to ensure smooth cabin operations and effective communication.

Medical & Emergency Response

Provide advanced first aid and emergency medical assistance to passengers and crew when required.

Manage and stabilize medical emergencies in-flight using EMT or nursing-level expertise (e.g., cardiac events, respiratory distress, trauma, etc.).

Utilize onboard medical equipment such as AEDs, oxygen systems, and first aid medications with full competence.

Maintain detailed records of any medical incidents in compliance with company and aviation authority reporting standards.

Serve as the primary liaison between the flight crew and ground-based medical professionals or emergency response teams.

Training & Compliance

Conduct periodic in-flight medical drills and assist in the training of standard cabin crew in first-aid response.

Ensure medical kits and emergency supplies are properly inventoried, sealed, and within expiration limits.

Stay current with required certifications, aviation medical protocols, and company training standards.

Participate in safety briefings, crew resource management (CRM) sessions, and recurrent training.

Qualifications & Requirements

High school diploma or equivalent (Bachelor’s in Nursing or related field preferred).

Current Certification by the National Registry of EMTs at the Paramedic Level or current licensure as a Registered Nurse with specialty certification as a Certified Emergency Nurse (CEN).

Current Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications.

Valid passport with ability to travel internationally.

Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

At least 5 years of clinical, emergency, or pre-hospital medical experience (hospital, ambulance, or EMS setting).

Experience in VIP, executive, or medevac flight operations preferred.

Exceptional interpersonal and communication skills.

Strong problem-solving abilities under pressure.

Ability to maintain composure and authority in emergencies.

Physically fit and able to meet cabin safety standards (lifting, reaching, extended standing).

Culturally sensitive and adaptable to diverse passenger profiles.

Discreet, trustworthy, and able to maintain confidentiality of passengers and medical events.

Compensation & Benefits

Competitive salary based on experience and certification level.

Flight and travel benefits, per diem, and medical insurance.

Continuing education support for EMT/RN re-certification.

Opportunities for advancement.

This position does not offer relocation assistance; local candidates are preferred.

Full-time