Head of Product, Flexiti (Contract)

Head of Product, Flexiti (Contract)

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of. At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of Flexiti?

Health & wellbeing resources and programs

Paid vacation, personal, and sick days for work life balance

Competitive compensation and benefits packages

Work life balance in a hybrid environment with at least 3 days in office

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Head of Product. Could it be you? As the Head of Product at Flexiti, you will be a strategic leader responsible for defining and executing Flexiti’s product strategy. You’ll lead a critical transformation project, delivering key outcomes for new and existing products and services with a focus to drive value for our customers and merchant partners. Working closely with various teams and enterprise wide Centers of Excellence (COEs), you will ensure our product roadmap aligns with business objectives.

Responsibilities

Product Strategy & Vision: Champion the customer by deeply understanding their needs to develop and deliver an integrated experience that exceeds expectations. Monitor the market landscape, conduct robust competitive analyses, identify emerging trends, and cultivate a culture of innovation within the product squads.

Stakeholder Leadership & Alignment: Serve as the central communication hub between partners, customers, product teams, and executive stakeholders to ensure business wide alignment on product vision, strategy, and priorities. Translate product insights into compelling narratives that inform business strategy and secure buy in across the organization.

Agile Execution & Delivery: Collaborate with leadership to define strategic initiatives aligned with overarching business objectives. Take full ownership of the product backlog, ruthlessly prioritizing initiatives to maximize value delivery. Provide final acceptance for developed features and user stories, ensuring quality and accountability.

Operational Excellence & Governance: Streamline and optimize product development processes, ensuring the efficiency and effectiveness of all operational and new development activities. Ensure compliance with enterprise governance frameworks and policies, appropriately mitigating risk.

Team Empowerment & Performance: Work with Product Managers to define ambitious and measurable squad outcomes (OKRs), ensuring each team understands how their work contributes to the broader company goals. Monitor squad performance, provide guidance, remove impediments, and coach leaders to foster accountability and high performance.

AI Adoption & Innovation: Champion the adoption of an AI first culture, fostering data driven decision making and leveraging AI to enhance customer personalization and optimize operations.

Cross functional & COE Collaboration: Partner with business units, technology counterparts, and senior leadership to align product initiatives with business outcomes. Collaborate with enterprise Centers of Excellence (COEs) on product management standards, AI adoption, and data strategies to ensure alignment with broader organizational best practices.

15+ years of experience in product management and strategy.

Qualifications

Proven experience leading significant product or business transformations.

Demonstrated ability to build, lead, and mentor high performing product teams.

Experience partnering with and leveraging enterprise wide COEs to drive strategic alignment.

Strong business acumen, strategic thinking, and business planning skills.

Expertise in budget planning and financial management for product portfolios.

Broad knowledge of current and emerging retail payment technologies and their strategic application to business needs.

Analytical and problem solving abilities with a proven track record of navigating ambiguity.

Strong communication and interpersonal skills, able to collaborate with individuals at all levels of the organization.

Ability to set and accomplish challenging goals in alignment with high standards.

Ability to create a positive, motivating, and collaborative working environment.

At Questrade Financial Group of Companies, we are committed to fostering a diverse, inclusive and accessible work environment. Individuals are treated with dignity and respect, and your unique skills and experiences will be valued. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs. #J-18808-Ljbffr