Collection Specialist

This position best suits a person with strong attention to detail and professional, friendly behavior. Must be organized, energetic, and able to multi-task. Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has an exceptional culture and the service we provide for our clients is second to none. No previous insurance knowledge or experience needed- we will train you in everything you need to know!

Wilber is looking for new collectors to join our Great Place to Work Certified office in Bloomington, Illinois! In addition to being voted for that award multiple years in a row, we have also recently been ranked number 40 for Best Workplaces in Financial Services and Insurance by Fortune Magazine! We are looking for self-driven, trainable, and professional individuals to join our Recovery team! Your main responsibility as a Full-Time collector is to take/place calls, find solutions and recover assets for clients. Our Collectors start with a base pay of $19 an hour ($21 if bilingual in Spanish) along with uncapped commissions and possible bonus incentives.

Benefits include:

Health, Dental, and Vision

Disability - Short and Long Term

25k Life insurance policy

PTO and paid holidays

401k (with Match)

Uncapped commission

Free breakfast

And many more!

Strong candidates for this role must have a high school diploma or GED and:

Work well in a fast-paced, professional environment

Have strong communication skills

Are well organized and pay good attention to detail

Ability to deescalate conflict

Adaptable to change

Computer proficiency

Customer service or sales experience

Thank you for the time you have spent learning about what we have to offer. While we hope you consider applying with Wilber, we wish you the best with whichever opportunity you pursue!

To learn more about us and what we do, visit:

If you have any questions before applying, please email us at