CATERING SALES MANAGER - CB & VR - FULL-TIME - VARIED SHIFT

STARTING RATE: D.O.E.

MINIMUM AGE REQUIREMENT: 21 years old

LICENSE/CERTIFICATION: Valid Driver License and D.M.V. Driving History Printout (no more than 30 days old).

JOB SUMMARY:

The Catering Sales Manager is responsible for selling and servicing Catering events booked at any Mesquite Gaming event or banquet space, for example, weddings, corporate social events, etc. The Catering Sales Manager will work directly with the Sales and Catering teams to grow potential and current catering-related business.

JOB QUALIFICATIONS:

A minimum of 2 years of Catering or Food Services experience is required. Catering or Food Services experience in a hospitality resort is a plus. This person must be a self-starter with an outgoing personality who enjoys interacting with new and established clients and has excellent written and oral communication skills and telephone etiquette. This person must present a professional appearance. This person must be able to handle the stress of multiple tasks; must be able to organize and prioritize tasks in order to meet deadlines in a timely manner. This person must be punctual and able to work flexible hours, including nights and weekends. Reliable transportation and the ability to travel out of town are necessary for this position. Intermediate computer skills with a proficiency in Microsoft Word and Excel are required and basic knowledge of Delphi and LMS Office is an advantage.

ESSENTIAL JOB FUNCTIONS:

Prospect, solicit, and book catering related business which maximizes revenue for the Mesquite Gaming Properties, which includes, presenting, selling, and upselling catering services to potential and existing clients.

Understand the needs and desires of the clients in order to successfully execute a function from the time of assignment through event dates until final payment of account on behalf of the client.

Negotiate contracts and pricing with clients.

Work as a liaison between various departments within the organization in order to provide accurate and timely event information to the various departments relating to client events.

Monitor the logistical details of each event and make necessary changes at the last minute to ensure the client's needs are met.

Maintain good relationships with existing clients generating repeat business.

Attend trade shows and wedding events in order to look for new ways to find new business, including cold calls.

Enter accurate/complete information in Delphi system; accounts, contacts, bookings, etc. Responsible for keeping information up to date for departmental reports.

Other job related duties as assigned or instructed by management.

CUSTOMER SERVICE EXPECTATIONS:

Provides outstanding world-class coordination and servicing of convention, meeting and group business.

Position the CasaBlanca and Virgin River Hotels as the preferred provider of convention and group meetings in the Southern Nevada area.

Ensure that all activities are performed to planned specifications of the client, achieving an outstanding level of guest satisfaction and delivering consistent repeat business.

PHYSICAL DEMANDS:

The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

WORK ENVIRONMENT:

The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.