Logistics Specialist

Position: Logistics Specialist

Pay Rate: $60,000.00 per year

Schedule: Sunday - Thursday 7am - 4pm

Job Description:

The Logistics Specialist plays a strategic role in Forward’s Truckload Brokerage operations, driving advanced rate negotiations, optimizing load planning, and leveraging data to ensure operational efficiency and profitability. This position serves as a subject matter expert within the operations team, working closely with leadership to align processes with business goals.

Core Responsibilities & Duties:

Oversee complex load optimization by analyzing routes, freight data, and logistics trends to enhance profitability and service levels

Resolve escalated and complex carrier issues involving pick-up, delivery, routing, and compliance challenges

Generate detailed operational reports, including performance metrics, cost analysis, and trend insights, and present findings to senior leadership

Lead strategic rate negotiations with key carriers, implementing cost-saving strategies while maintaining service quality

Utilize advanced features within the Transportation Management System (TMS) to monitor operations, generate reports, and identify performance trends

Develop and implement process improvement strategies to streamline communication, enhance load execution, and optimize carrier management

Collaborate with internal stakeholders and leadership to align operational initiatives with company objectives and evolving market demands

Stay informed on industry trends, regulatory changes, and competitive benchmarks to inform strategic decision-making

All other duties as assigned to meet evolving business need

Qualifications & Skills:

Bachelor’s degree from an accredited college or university in Business, Logistics, Supply Chain Management, or related field strongly preferred; High School Diploma / GED or equivalent required

Experience in logistics, supply chain, and/or transportation operations required (internship and/or co-op experience is applicable)

Working experience in trailer pool management (i.e. organizing, tracking, maintaining, and optimizing a fleet of trailers) highly preferred

Strong problem-solving skills with a strategic and analytical approach to work

Excellent communication skills with a knack for building and leveraging relationships

Prior experience leading, coaching, and mentoring co-workers/peers preferred

Working knowledge of/experience with leading Transportation Management Systems (TMS) required; McLeod TMS expertise preferred

Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)

Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events

Demonstrated discretion and confidentiality in handling and protecting sensitive information

Forward Air is an Equal Opportunity Employer.

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About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies ( " publication

About the Team