Health and Wellness Navigator

Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is "To care for, engage, and inspire our community to reimagine and maximize quality of life at every age".

At Friendship Village our Values Drive us to RISE to any Occasion

Values:

Respect

Integrity and Innovation

Stewardship

Excellence

We are looking for a Health and Wellness Navigator for the Community who is focused on building relationships, solving problems and locating resources for residents transitioning throughout the continuum of care!

The Health and Wellness Navigator will evaluate residents' needs and assist them in accessing the available resources needed to ensure a seamless transition between appropriate levels of care offered at the community. The Health and Wellness Navigator will also assist residents in facilitating their wellness and healthcare needs while ensuring social integration into the community. Responsible for coordinating the programs designed to meet these needs and to develop future programs. The ultimate goal is to guide residents, family members and/or caregivers through successful health and wellness transitions in order to achieve the optimal level of wellbeing and appropriate level of care. The Health and Wellness Navigator will facilitate communication with all key resources and stakeholders.

Essential Duties and Responsibilities.

Ensures cross-functional departmental support of all post-acute services within the community.

Ensures residents are in the appropriate levels of care (Independent, Assisted, Memory Care, Respite, Skilled Nursing and Rehab) within the community and are receiving the supportive services needed to obtain optimal levels of health.

Collaborates with other members of the community team in identifying and recommending additional services or transitions within the continuum of care for residents with changing needs.

Strives to achieve high levels of resident satisfaction.

Coordinates and/or attends relative community meetings related to resident transitions/ status updates, including but not limited to:

Interdisciplinary Team Level of Care Meeting

Daily Health Center Stand Up Meeting

Care Coordination Meeting

Weekly Risk Meeting

Independent Living Resident Health Committee

Support Groups

Maintains awareness and promotes all internal services to promote resident retention.

Coordinates new resident orientation.

Encourages resident participation in the community programs.

Encourages resident participation and engagement in social events.

Continuous evaluation of the physical, emotional and/or social needs of residents within community.

Serves as resident liaison, including coordinating assessments, offering consultations and providing assistance with coordination of both internal and external resources.

Interacts with the resident and family members when a change in the resident's condition necessitates additional services or a physical move within the continuum of care.

Coordinates communication with physicians, families and appropriate staff regarding resident's status.

Oversees admission/discharge to/from other healthcare provider agencies (i.e., hospital, LTAC, Psychiatric hospital, inpatient hospice, etc.) ensuring a plan of care is in place for all anticipated needs.

Assists in the achieving recovery goals and development of discharge plan of care.

Reviews initial resident assessment, ensuring that appropriate level of care and services are in place.

Coordinates services with other departments and/or external resources and involves other departments in programming as applicable.

Collaborates with health center staff to coordinate residents' short-term and long-term health center stays, including admissions, discharges and supportive services.

Assists the residents with understanding of their specific health plan benefits.

Maintains records appropriate to navigate and communicate resident's condition and/or health services. Assures confidentiality of all residents' information contained therein.

Develops and maintains listing of internal and external available health related resources. Evaluates these resources to ensure alignment with community/resident needs. Maintains viable relationships with all resources.

Develops and maintains listing of internal and external personal service providers entering community. Evaluates these resources and ensures tracking of required documentation.

Connects residents to Chronic Care Management and Transitional Care programs and services.

Plans and coordinates health education and support groups for residents, family and/or staff.

Networks, plans, coordinates and contracts with qualified educators, instructors and health professionals to provide program components.

Remains available and actively engages in support of global community needs.

Adheres to owner/manager philosophical and branded programs.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required

Graduate of an accredited school of nursing with a current RN license in the state of practice or Bachelor's degree in Social work preferred.

Three to five years of experience working in long-term care, post-acute care or other health care setting is preferable along with three to five years of organizational or management experience with an interdisciplinary approach to care.

Strong interpersonal skills including the ability to motivate and encourage residents to achieve maximum independence and quality of life.

Ability to problem-solve, make ethical recommendations and define appropriate boundaries.

Excellent verbal and written communication skills for groups and individuals of different populations including persons with disabilities.

Effective organizational skills including delegation, managing multiple priorities, time management and problem-solving.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.