Service Writer - Lawn & AG

We are a growth-oriented company seeking a Service Writer for our Outdoor Power Equipment division!

We have been providing on-site power solutions for businesses, contractors, engineers, municipalities, and homeowners since 1947. From power generation to light construction to grounds care - we have the machines, equipment, parts, programs, and service to help customers get the job done.

If You Are Seeking:

Daily Challenges

Ownership of Your Role

A Friendly Team Environment

A Place to Work that Feels Like Family

Stability

And You Are:

Dedicated

Seeking Constant Improvement

Professional

Motivated by Results

Accountable

Then We Have the Opportunity for You!

Responsibilities:

Assisting customers by phone or at the counter by providing excellent customer service

Helping customers determine the proper parts needed for their equipment

Checking out/in loaner and rental units

Entering detailed work orders into the computer system

Calling customers with repair quotes

Calling customers for equipment pick-up after service completion

Entering billing of shop jobs/parts orders into the system

Updating work order status

Scheduling deliveries/pick-up of equipment

Providing quality control for the repair process

Assisting in loading/unloading service units

Benefits:

Competitive pay with Bonus Potential

Regular day shift hours with overtime potential (Saturdays required during peak season)

Advancement Opportunities

Excellent benefits package (Health, Dental, Vision, 401k, Company-Paid STD/LTD/Life, and more)

Paid Time Off (Vacation, Parental Bonding, Jury Duty, Bereavement, Volunteer)

Requirements:

Conforms with company core values

High school diploma or equivalent

18+ years of age

Prior warranty experience a plus

Ability to work independently

Must have a patient and calm demeanor

Proficiency in MS Office (Word, Excel, Outlook) and data entry

Excellent communication skills, both verbal and written

Strong organizational and multitasking skills

Must always represent the company in a positive manner

Must be able to pass background check and periodic drug screenings

Working Place:

Blacklick Estates, Ohio, United States

Company :

Virtual Fair Feb 27 - Buckeye Power Sales