Commercial Account Manager
Description:
Commercial Account Manager
Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location Name: Engineering Excellence- Service Experts Heating and Air
Location Address: 727 N. Wilson Rd. Columbus, OH 43204
Pay: With base salary plus commission our Commercial Sales Consultants make on average between $85,000 to $130,000 annually. Top performers earn more!
Job Summary
The Commercial Account Manager drives revenue growth by expanding existing customer relationships and developing new business opportunities. This outside sales role focuses on commercial HVAC replacement, retrofit, service agreements, and leasing programs. The consultant builds long-term partnerships, delivers tailored solutions, and positions Engineering Excellence as the trusted partner of choice.
Key Responsibilities
Grow revenue through new business development, including prospecting, cold calling, referrals, and networking.
Expand relationships with existing accounts, identifying opportunities for upgrades, service agreements, and leasing solutions.
Conduct consultative sales presentations, uncover customer needs, and deliver tailored HVAC and indoor-air quality solutions.
Develop and present proposals, clearly explaining technical information and value-based leasing options.
Achieve or exceed sales targets across revenue growth, close rate, service contracts, and leasing program adoption.
Performs similar/other duties as assigned.
Health & Safety Responsibilities
Comply with all company and regulatory safety policies, procedures, and practices.
Report hazards, unsafe conditions, and incidents immediately to management.
Use and maintain required PPE; never remove or disable safety devices.
Address unsafe conditions within control and actively support safety initiatives.
Participate in safety training, committees, and continuous improvement efforts.
Desired Skills & Qualifications
Bachelor’s degree or equivalent experience with a proven track record in B2B sales, lead generation, and account growth.
Excellent relationship-building, communication, and organizational abilities; skilled at managing multiple priorities.
Knowledge of commercial service sales concepts, practices, and procedures.
Basic understanding of business accounting to understand job costing, profit margin, and cost of sales.
Knowledge of commercial HVAC systems preferred and ability to translate technical concepts into customer-focused solutions.
Proficiency with Microsoft Office, CRM, and sales tools.
Ability to stand, to walk, and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements.
Valid driver’s license with acceptable record.
What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:
Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical, Dental, and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World Class Training opportunities through our Experts University
Career Development opportunities
Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email