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Automotive Service Shop Dispatcher

Company:
Germain Toyota of Columbus
Location:
Columbus, OH, 43232
Posted:
November 18, 2025
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Description:

Germain Toyota of Columbus

Automotive Service Shop Dispatcher

Columbus, OH

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As a Service Shop Dispatcher, you will coordinate customer service appointments and ensure efficient operation of the service department.

Responsibilities:

Communicate effectively with technicians and service advisors regarding job priorities and status updates

Manage workflow to ensure optimal utilization of service department resources

Maintain accurate records of service orders and customer interactions

Coordinate with parts department and other staff to support service operations

Assist with used car write-ups and PDI's

Qualifications:

Previous experience in an automotive service or dispatch role preferred

Strong organizational and communication skills

Ability to multitask and prioritize in a fast-paced environment

Clean driving record

Germain Offers:

Comprehensive Coverage & Health, Dental and Vision Insurance

401(k) Savings Plan with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and Internal Promotions

Company Outings and Activities

Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

LP

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