Client Relationship Associate

Job Description

Client Relationship Manager – MDC Property Management / MDC Realty

Compensation: ~$20/hour

Schedule: Full-time preferred, open to part-time (2–3 days/week)

Experience Needed: Minimal — we’ll train.

Location: Columbus, OH (remote-friendly depending on role specifics)

Role Overview

You’ll be the voice clients hear first. This role is perfect for someone who’s organized, friendly, and comfortable on the phone. You don’t need a deep real estate background — just professionalism, curiosity, and a genuine interest in eventually growing within real estate or property management.

What You’ll Do

Return inbound owner and tenant calls with a calm, confident demeanor.

Follow up with online inquiries and leads to keep conversations moving.

Assist with lease signings, renewals, and paperwork coordination.

Update CRM notes, AppFolio records, and follow simple workflows.

Coordinate basic next steps with leasing, maintenance, or management staff.

Support customer onboarding and answer common questions.

Ensure clients always feel heard, informed, and taken care of.

Who This Is Perfect For

Someone who wants a long-term career path in real estate or property management.

Strong communicators who genuinely enjoy helping people.

Candidates who are dependable, detail-oriented, and eager to learn.

Anyone who likes structured tasks and repeatable processes.

What You Bring

Comfortable and natural phone presence.

Solid email and written communication skills.

Basic computer skills; ability to learn our systems quickly.

Professionalism, empathy, and follow-through.

Positive attitude — even when dealing with stressed-out clients.

What We Offer

Hands-on training in property management operations.

Growth opportunities across MDC’s real estate, management, and investment companies.

Opportunity to learn tools like AppFolio, Tenant Turner, and CRM systems.

Supportive team, flexible schedule, and a chance to build a real career.

Full-time