CMM Field Service Technician

Job Description

MSI Viking is a leading supplier of precision measuring technologies, offering a wide range of metrology products and services. Our focus is on understanding the needs of our customers and providing customized solutions.

As a CMM Field Service Technician at MSI Viking, you will be responsible for servicing and maintaining coordinate measuring machines (CMMs) at customer sites. You will install, maintain, troubleshoot, and repair CMMs to ensure they operate accurately and reliably. This includes mechanical, electrical, and software components of the CMMs.

Successful candidates are meticulous, detail-oriented, self-starters who are committed to quality, precision, and timeliness in their deliverables.

Duties:

Full service of Coordinate Measuring Machine (CMM) and similar equipment, including calibrating, troubleshooting, repairing, prep for move, etc.

Problem-solving and repairing.

Pay attention to job requirements – ex. quoted vs. actual work required

Exceptional communication skills with internal and external customers

Adhere to ISO standards

Travel up to 80% with some overnights

Requirements

Excellent communication skills (with both customers and co-workers)

Reliable vehicle with current insurance

Valid Driver’s License

Computer knowledge

Basic operational experience with CMM software, i.e., PCDMIS, PolyWorks, CMM Manager, MCOSMOS, etc.

Knowledge of machine controls, servo drives, and linear and rotary feedback systems.

Experience related to diagnosing encoder and control feedback problems.

Knowledge of basic hand tools for measurement

Knowledge of the use of laser interferometers and alignment lasers.

Ability to use an Oscilloscope and DVM

Ability to read and understand schematics/blueprints.

The ability to logically diagnose problems and effect repair.

Benefits

Competitive pay based on skills and qualifications

Opportunity to earn up to a $550 monthly bonus based on productivity and quality

Paid travel time, including overtime

Medical, dental, disability, and life insurance

401k with Company match

Paid vacation and company holidays

Continuing Education Opportunities

Full-time