Security Shift Supervisor - Mobile Patrol

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal® is hiring a Mobile Security Supervisor. The Mobile Security Supervisor is responsible for leading and managing a mobile security unit, encompassing leadership, coordination, client interaction, incident response, training, equipment maintenance, and compliance. The Mobile Security Supervisor will maintain a proactive approach in ensuring the safety and security of personnel, assets, and premises under their supervision. The Supervisor will respond promptly to security incidents, emergencies, or alarms, coordinating with appropriate authorities and stakeholders as needed.

Job Title: Security Shift Supervisor - Mobile Patrol

Job Location: London, ON

Job Type: Full- time and Part Time

Pay Rate: $19.75 per hour

Shifts : Monday, Wednesday, Thursday & Friday 1500-2300 - Full Time

Saturday & Sunday 0030-0900 - Part Time

RESPONSIBILITIES:

Supervise and coordinate the activities of the mobile patrol security professionals, including scheduling, training, and performance management; provide leadership and guidance, coaching, mentoring, and enforcing company policies and procedures

Implement crisis management protocols, including evacuation procedures, communication strategies, and resource allocation, to ensure the safety and security of personnel and assets. Serve as the primary point of contact for clients, addressing concerns, providing updates, and ensuring satisfaction with security services

Monitor patrol routes and schedules to optimize coverage and response times, adjusting as needed to address emerging threats or vulnerabilities

Coordinate with clients, property managers, and law enforcement agencies as needed to address security concerns and incidents

Maintain accurate records of patrol activities, incidents, and observations, and prepare detailed reports for management and clients

Ensure that patrol vehicles and equipment are properly maintained and in good working condition, reporting any issues or deficiencies for prompt resolution

Stay informed about security trends, threats, and best practices, and make recommendations for enhancements to patrol procedures and protocols

Foster a positive and collaborative work environment within the mobile patrol unit, promoting teamwork, morale, and a strong commitment to safety and security

Conduct mobile patrols of designated areas, including parking lots, premises, and other high-traffic areas, to deter unauthorized activity and ensure the safety of personnel and property

Interact with clients, visitors, and employees, providing assistance, directions, and information as needed while enforcing security policies

Report any security incidents, accidents, or hazards immediately to supervisors or appropriate authorities, documenting observations and actions taken

Collaborate with law enforcement, emergency responders, and other security personnel to coordinate responses to incidents and emergencies effectively

Maintain accurate logs and records of patrol activities, incidents, and observations, ensuring compliance with company policies and regulatory requirements

Participate in training sessions and professional development opportunities to enhance skills and knowledge of security procedures, emergency response protocols, and relevant regulations

Conduct risk assessments and security audits of client premises, identifying vulnerabilities and recommending security enhancements to mitigate risks

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Valid drivers’ license - Class G licence with clear driver's abstract

Valid provincial Security Guard License

Valid First aid and CPR

Minimum of 1-2 years of experience in security operations

Minimum of one (1) year supervisory or leadership experience

Flexibility to work various shifts, including nights, weekends, and holidays, as needed

Proficient in Outlook, Word, Excel, Power Point, Microsoft Suite

Excellent oral and written communication skills

Ability to make sound decisions under pressure and respond effectively to emergency situations

Proven ability to effectively prioritize activities through time management skills

Skilled in de-escalation techniques

Proficiency in security procedures, protocols, and emergency response techniques

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Additional education or training in security management or related field

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references. In addition to this mobile security professionals will undergo the company's driving training test.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID