Customer Service
Description:
Customer Service
Department: Customer Service
Employment Type: Full Time
Location: NHQ
Compensation: $16.00 - $18.00 / hour
Description
About the Role
Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant Customer Service team, where your voice is the first touchpoint for our customers and your impact is felt across every department.
Shift: Monday-Friday 6:30am-3:30pm CST
Pay: $16-$18/ hr. depending on experience
Key Responsibilities
What You'll Do
Be the first point of contact for inbound/outbound calls
Assist customers with inquiries, concerns, and resolutions
Process customer payments (ACH, credit card, deposits)
Maintain accurate records in our systems and databases
Collaborate with internal teams to finalize paperwork and approve projects
Use T-Mobile Dialpad to manage daily call flow Skills, Knowledge and Expertise
What You Bring
1-3 years of phone-based customer service or administrative experience
1-3 years working in a professional office environment
Proficiency with Microsoft Word & Excel
Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro Benefits
Perks & Benefits
Healthcare Coverage (Eligible after 60 days)
Fun Office Incentives to keep spirits high
401(k) Retirement Plan (Eligible after one year)
Ready to Apply?
We'd love to hear from you!
Email:
Apply Online: workforaspen.com
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