QA Automation Engineer - IVR Testing and UAT practices

Job Title - QA Automation Engineer - IVR Testing and UAT practices

Location - Columbus,OH

Type - Contract

Mandatory Skills: IVR Testing and UAT practices

User Acceptance team support the firm's commitment to customer obsession by:

* Driving delivery of high quality products and services

* Providing meaningful data used for quality assurance

* Creating a great experience for customers and business partners

Proficient in testing IVR, Live Chat, Web and Mobile applications. Job Responsibilities

* Design, develop, and maintain robust automated test scripts for complex applications and systems.

* Enhance and optimize existing automation frameworks and processes.

* Analyze requirements and create detailed, reusable test cases and scenarios.

* Execute automated and manual tests, analyze results, and ensure defects are logged

Understanding of UAT best practices, test data management, and end-user validation processes.

Job Responsibilities

Design, develop, and maintain robust automated test scripts for complex applications and systems.

* Enhance and optimize existing automation frameworks and processes.

* Analyze requirements and create detailed, reusable test cases and scenarios.

* Execute automated and manual tests, analyze results, and ensure defects are logged and tracked to closure.

* Collaborate closely with developers, business analysts, and other QA team members to ensure high-quality deliverables.

* Participate in code reviews for test scripts and provide constructive feedback.

* Mentor junior testers and provide guidance on best practices in automation.

* Contribute to continuous integration and continuous deployment (CI/CD) pipelines by integrating automation tests