Project Manager Facilities

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Location Name

Columbus Corporate Headquarters

Responsibilities

The Project Manger Facilities supports the field team managing store maintenance needs, sustainability projects, construction work, vendor relationships, and billing/invoicing. This role will also assist the Manager of Facilities in creating and managing quarterly preventive maintenance programs and follow up for stores.

KEY RESPONSIBILITIES

Ensure preventative maintenance programs are sustained for all applicable trades including GMC (general maintenance contractors), HVAC (heating, ventilation, and air conditioning), janitorial, and pest control, and other large- or small-scale maintenance projects

Partner with Real Estate and Store Operations on store construction projects

Review performance reporting by vendor/trade on response and resolution time, determine SLA standards, and create metrics/dashboards to evaluate efficacy

Partner with Manager of Facilities to help set facilities budgets, both elective and preventative

Help implement, and manage facilities’ process improvements

Resolve escalated or emergency maintenance issues and coordinate issue resolution

Partner with Real Estate and lead Store Operations workstream on store construction projects

Communicate and collaborate with field business leaders and cross functional partners

REQUIRED EXPERIENCE & QUALIFICATIONS

Bachelor’s Degree or relevant work experience

3 years of experience

Previous project, construction, and/or facilities management experience

General mechanical and HVAC knowledge

RFMP (Retail Facility Maintenance Professional) Certification preferred

Ability to read and interrupt blueprints

Ability to travel 20-25% of the time with weekend accessibility

Experience with Microsoft Excel, Microsoft Word and Google Workspace

CRITICAL SKILLS & ATTRIBUTES

Polished, professional and mature

Self-starter with strong organizational/multi-tasking skills

Ability to communicate and build relationships with both vendors and field

Resourceful and solution-oriented

Experience with Service Chanel a plus

Ability to follow up and solve issues in a timely manner

Closing

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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Regular Full-Time