Investment Fund Operations Team Leader - CA(SA) - Asset Management

About the team:

Fund Operations is a global team of 30 people broadly split into 5 sub teams all sharing the same core responsibility of oversight and facilitation of transfer agent activities and supporting clients who invest in their Fund Ranges.

The Fund Operations team plays a vital role in ensuring efficient, compliant, and investor-focused fund administration through effective management of the outsourced transfer agent relationship.

As a Fund Operations Team Leader, you will be responsible for transfer agent oversight and for leading the Fund Operations team to deliver accurate, efficient, and timely operational outcomes.

Responsibilities:

Act as the primary point of contact for SA, Botswana, Namibia and Hedge funds Unit Trust operational and finance related matters

Oversight of administration function performed by our Transfer Agent, in line with SLA

Responsible for the Fund Operations Finance function which includes but not limited to, bank reconciliation, cash management, commission, rebates, deal amends and taxation processes

Resolve and manage queries keeping all stakeholders informed of progress

Provide oversight of stakeholder correspondence

Oversee and maintain banking relationships, ensuring efficient management of inflows and operating accounts

Participate in finance, banking, tax, regulatory projects and web development initiatives

Process improvement - assist with documentation and implementation of more efficient processes

Conduct statistical trend analyses to identify patterns and inform decision-making

Maintain good working relationships with the Transfer Agent, Client groups, Tax, Legal, Compliance and other operations teams across the business

Participate in monthly relationship meetings with the Transfer Agent to ensure alignment, review performance, and address key issues

Monitoring of Transfer Agent key performance indicators

Preparation and monitoring of annual rate card and project budgets

Oversight of expenditure relating to the Transfer Agent, including authorisation of payment of invoices

Manage and develop the Fund Operations team, offering guidance and mentorship to support continuous improvement and team effectiveness.

Requirements:

CA(SA) from big four, with 4 – 5 years post article asset management auditing experience, and leadership/management working experience

Proficiency in data analysis tools, for example Excel, Power BI, HyperionDev, etc.

A methodical and detailed-orientated approach to work

Having previous management and operational experience would be an advantage

Some of the attributes we look for in a person are:

The ability to build and maintain meaningful relationships

The ability to ‘approach and own’ and continuously looks for opportunities to develop

A client focused and collaborative approach

Intellectual curiosity

Ability to analyse, interpret and assimilate information