Mid-Market Business Development Representative

About the opportunity

As a Mid-Market Business Development Representative joining our sales team, you’ll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities. In addition, you will refine our sales prospecting techniques and qualify new incoming leads.

What to expect?

You effectively maintain active engagement with our existing leads through an adaptable and personalized approach

Partner with, and help to build the pipelines of Mid-Market Account Executives who will assist in developing and sharpening your skills through consistent feedback

Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts.

Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey

Use and keep Salesforce.com up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc.

Ensure a timely follow-up with all prospects in a very exciting and fast paced environment

Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executive team

Qualify inbound leads thoroughly before moving them towards the correct outcome.

What you need to be successful?

Previous BDR/SDR preferred in a similar or adjacent industry.

Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward

Able to join occasional in-person events and in-office collaboration with the wider team.

Coachable, competitive nature with a strong desire to grow your career in sales

Strong collaboration with teammates and prospective customers

Excellent oral and written communication skills

Seeks to understand the customer’s needs, objectives, and challenges

Active listener and good note-taker

Ability to proactively qualify customer needs

Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals

Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required

Detail-oriented and data-driven

Technical understanding and keen interest in technology

Customer-first mindset, where you and the company win by helping our customers to be successful

College / University Degree educated or equivalent work experience

What's in it for you?

Join an ambitious tech company reshaping the way people build digital experiences

Healthcare packages and time off programs are available through Remote.com, or your contracting agency.

Full-time employees receive Stock Options for the opportunity to share in the success of our company

A personal education budget to improve your skills and grow in your career

Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties

An annual wellbeing stipend to care for your physical, financial, or emotional health

A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.

New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

The role may occasionally require in-person collaboration or attendance at Sydney-based meetings, so proximity to Sydney is preferred but not mandatory.

#LI-Remote

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have.

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