Strategic Account Manager - Digital Marketing

Strategic Account Manager - Digital Marketing

Location: Columbus, Ohio (Hybrid or Remote)

Type: Full-Time Employee

We are a national digital dental marketing agency celebrating 20 years of helping practices grow. We're looking for a Strategic Account Manager who thrives on building trusted client relationships, leading cross-functional teams, and delivering measurable marketing success.

This position serves as an outsourced marketing director for multiple clients-developing strategy, managing deliverables, and driving performance across digital channels. The ideal candidate is both relationship- and results-driven, with a deep understanding of how digital marketing fuels business growth.

What You'll Do

*Serve as the primary point of contact and trusted advisor for assigned clients.

*Develop and execute digital marketing strategies tailored to each client's goals and market position.

*Lead and coordinate internal teams and external partners to deliver best-in-class marketing outcomes.

*Monitor, analyze, and report on campaign performance and web metrics to drive continuous improvement.

*Consult and collaborate with clients on opportunities for growth through new or expanded services.

*Stay current with emerging digital marketing trends and technologies to keep clients-and our agency-at the forefront.

*Present digital strategies and results to clients, ensuring they understand the ROI and long-term value of our work.

What You Bring

*5+ years of account management experience, preferably within a digital marketing agency.

*Strong understanding of SEO, SEM, PPC, website development, local SEO, online reviews, and social media strategy.

*Proven ability to manage multiple clients and projects simultaneously while maintaining exceptional attention to detail.

*Hands-on experience with Google Ads, Google Analytics, and reporting dashboards.

*Excellent communication, presentation, and consultative sales skills.

*Strategic thinker with strong analytical and problem-solving abilities.

*Proficiency with MS Office Suite, Google Workspace, project management tools, and email marketing systems.

*Bachelor's degree in Marketing, Communications, or a related field.

*Willingness to travel up to 25% for client meetings or company events.

Preferred Experience

*Previous healthcare or dental industry experience a plus.

*Prior agency experience and/or experience managing marketing initiatives across multiple industries or verticals.

*Familiarity with website development processes, content strategy, or integrated campaign planning.

Who You Are

*You're a client-first relationship builder who thrives on helping others succeed.

*You're organized, proactive, and detail-oriented-able to balance strategic vision with tactical execution.

*You're a collaborative team player who leads with positivity and accountability.

*You're passionate about continuous learning and staying ahead of digital marketing trends.

What We Offer

*Competitive compensation (based on experience)

*401(k) with company match

*Medical, dental, and vision insurance

*Paid vacation and holidays

*Hybrid or remote work flexibility (Ohio-based candidates preferred)

*The opportunity to make an impact in a growing, innovative agency that values relationships, creativity, and results.

Join a team that's passionate about client success-and yours.