Senior Account Manager - New Business Strategy - BreadPay

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Job Summary

The Sr. Account Manager serves as a key liaison between Bread Financial and its merchant partners, with a focus on optimizing existing Buy Now Pay Later and installment loan programs. This role is pivotal in driving portfolio growth, enhancing customer experience, and deepening partner relationships through strategic planning and performance management. While some onboarding of midmarket merchants may be required, the primary emphasis is on managing top client relationships, delivering post-launch support, and identifying opportunities to improve program performance and tender share.

Essential Job Functions

Collaborate with leadership to develop and implement portfolio strategies for new clients, ensuring compliance with contractual obligations. Will own relevant value proposition for assigned portfolio(s). Work closely with Product center of excellence to ensure product offerings, features, and capabilities are strategically integrated into client programs. - (30%)

Guide client through the onboarding process, ensuring alignment with Bread Financial procedures and marketing strategies. Manage client expectations during the onboarding process and serve as client advocate during all internal meetings. Drive teams to ensure contractual obligations are met, including challenging program performance expectations based on capability alignment and timelines. - (25%)

Leverage understanding of P&L to influence product and acquisition strategies and manage marketing funds. Oversee reporting setup and drive development of custom reporting as necessary. Will manage marketing funds for assigned client(s) and marketing calendar. - (25%)

Leads the strategy for new client implementation and overarching delivery of modeled expectations at launch. Understand key metrics needed and relevant proof points to bring forward and enhance the strategic discussion on behalf of the GM or Director. - (10%)

Understands credit management practices with regard to credit line assignments and activation rates. Works cross-functionally with Fraud, Risk, Analytics and other key partners to deliver on strategic goals. Serves as internal point of escalation of client-related issues as well as strategic lead for project teams related to issue remediation. - (10%) Minimum Qualifications

Bachelor's Degree in Business Administration, Marketing or equivalent, relevant work experience

12+ years in Account Management, Sales, Finance, Product Management, Project Management, Marketing, or credit card portfolio management Preferred Qualifications

Master's Degree in Business Administration, Marketing

10+ years management experience in a multi-level organization.

Experience with Buy Now Pay Later(BNPL) and/or installment loans, with a proven ability to drive program growth and performance Skills

Long Term Planning

Account Management

Portfolio Strategies

Project Management

Client Onboarding

Relationship Management

Expense Management

Portfolio Management Reports To: Director and above

Direct Reports: 0

Work Environment

Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location. Travel

Ability to travel up to 20% quarterly Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

Communicate/Hearing

Communicate/Talking

Stationary Position/Seated

Typing/Writing

Maintain focus in high pressure or fast-paced work environment Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):

$108,300.00 - $196,300.00

Full Salary Range for position:

California: $124,600.00 - $245,400.00

Colorado: $108,300.00 - $206,100.00

New York: $119,200.00 - $245,400.00

Washington: $113,700.00 - $225,700.00

Maryland: $113,700.00 - $215,900.00

Washington DC: $124,600.00 - $225,700.00

Illinois: $108,300.00 - $215,900.00

New Jersey: $124,600.00 - $225,700.00

Vermont: $108,300.00 - $196,300.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time ("PSST") upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

About Bread Financial

At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.

To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn.

Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).

The Company is an Equal Opportunity Employer.

Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.

The Company participates in E-Verify.

The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.

The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at .

Job Family:

Client Services

Job Type:

Regular