Administrative - Customer Service Representative

Details

Client Name

Cedars-Sinai Medical Center

Job Type

Local

Offering

Non-Clinical

Profession

Administrative

Specialty

Customer Service Representative

Job ID

17334398

Job Title

Administrative - Customer Service Representative

Weekly Pay

$860.0

Shift Details

Shift

8hr Days

Scheduled Hours

40

Job Order Details

Start Date

11/17/2025

End Date

02/16/2026

Duration

13 Week(s)

Job Description

Experience with medical insurance, referral processes, and benefit plans

1 year of recent experience working in an outpatient clinic or medical office setting

Ability to read, understand, and respond to detailed oral and written instructions

Experience with CS-Link/Epic

2+ years' recent experience working as a Patient Service Representative

Understanding of medical terminology

Client Details

Address

8700 Beverly Boulevard

City

West Hollywood

State

CA

Zip Code

90048

Unit Details

Unit Description

Primary point of contact for patient relations in person and by phone

Greet patients and assist in resolving patient concerns and escalating as appropriate

Check patients in/out and collect co-payments, give receipts, and reconcile payments

Verify patient demographics and insurance information in CS-Link/Epic

Schedule appointments and complete patient registration

Process and track referrals and authorizations for various insurance types

Handle patient/provider correspondence

Explains polices, procedures, or services to patients

Sanitize workspace using provided supplies and following department guidelines

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