Front Desk Associate

Eastside Eye Candy

Front Desk / Receptionist

About Us:

At Eastside Eye Candy, we pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service.

Our team shares a passion for personalized care and is committed to delivering natural, conservative results while upholding education, ethics, and professionalism.

We value collaboration, open communication, and mutual respect - and strive to maintain a workplace where everyone feels valued and supported.

Job Summary:

We are looking for a professional, organized, and personable medical receptionist to join our team in the new year. This position combines administrative and client-facing responsibilities to ensure smooth daily operations.

As the first point of contact for clients, you will set the tone for their experience - creating a welcoming and professional atmosphere while supporting our clinical and management teams.

FLSA Status: Non Exempt

Duties/Responsibilities:

Greet clients professionally in person and over the phone

Answer questions promptly or direct inquiries appropriately

Schedule and confirm appointments to optimize provider time and client satisfaction

Update practice management software with client notes, appointments, and documentation

Process payments and verify financial records accurately

Assist with inventory counts and reconciliation within the practice management software Required Skills/Abilities:

Exceptional customer service and professional communication skills

Strong phone etiquette and interpersonal skills

Excellent organization and attention to detail

Ability to multitask and adapt in a fast-paced environment

Flexibility with scheduling based on clinic needs

Effective problem-solving and conflict resolution skills

Team-oriented mindset and positive attitude Preferred Skills/Abilities:

Experience with Zenoti or similar practice management software

Background or knowledge in the aesthetic, med spa, or cosmetic industry

Inventory management and reconciliation experience

Familiarity with marketing support or social media coordination is a plus Additional Information:

Part-time position, with potential for full-time (including weekends)

Employee discounts on treatments and products Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

At Eastside Eye Candy, we work hard and take pride in what we do - but we also value laughter, teamwork, and positivity.

If you're a team player with a winning personality and a passion for beauty and client care, we'd love to hear from you!