Information Governance & Records Manager (9 Months Contract)

Job Type: Contract

Department:

Salary: $97,555.00 - $121,945.00

Close Date (closes at 12:00 am on date noted below):December 2, 2025

Hours per Week: 35

Openings: 1

Position Summary

Reporting to the Manager, Legislative & Legal Services/Deputy Clerk, this position is responsible for the Town’s information governance and records program. This role sets the strategic direction for governance of corporate information assets and is responsible for planning, evaluating, monitoring, implementing, undertaking and the ongoing improvement of the information governance and records program. This role also ensures the Town meets its obligations with respect to the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and other related legislation and regulations. This position will lead the corporation in the implementation, ongoing monitoring and control of a digital records management solution.

Major Job Responsibilities

Leads and ensures the delivery of effective corporate-wide information governance and records program services.

Provides technical and strategic support and advice to the Leadership Management Team members and Strategic Management Team members on information governance, records management, and MFIPPA program challenges, performance, and requirements

Oversees and undertakes aspects of all corporate projects regarding information governance, records management and MFIPPA such as strategic plans, business cases, and audits

Leads the corporation in the implementation of a digital records management solution, in collaboration with Information Technology Division and other project team members

Leads the corporation in ongoing monitoring and control of a digital records management solution, following implementation

Leads the corporation in achieving best practices utilizing effective change management principles

Provide Information governance program and policy training

Develops, manages, and monitors budgets to facilitate goals, objectives and priorities

Ensures the Division and the Town meet all policy, service standards, best practices, and legislative requirements for this program

Oversees and undertakes all necessary duties required under MFIPPA and related legislation and regulations.

Receives, processes, and renders decisions for all MFIPPA and related requests ensuring adherence to applicable legislation, regulations, IPC Orders, and best practices

Ensures employees across the corporation undertake all necessary duties in response to such requests

Leads and influences the activities and performance of staff under the supervision of others for information governance, records management, and MFIPPA services.

Provides work direction and technical advice and expertise

Determines methods and procedures to be used

Ensures information governance and records management principles are identified and incorporated into corporate projects and initiatives

Develops strategies, goals and priorities relating to information governance and records management, ensuring alignment with divisional/corporate direction.

Monitors changing priorities, trends and emerging issues

Monitors changes in and researches and provides analysis regarding legislation and policy improvement

Identifies areas of potential impact to strategic plans, operations and delivery of services

Develops strategies, identifies opportunities for process and service improvements, identifying issues and gaps in effectiveness of services, researching best practices, and developing and implementing improvement initiatives.

Education & Experience

Post-secondary degree with an understanding of the principles of information management, public administration, library science, and associated program administration practices.

Graduate degree in information management, library science or related discipline is preferred.

Minimum of five (5) years’ experience at a management or corporate level for the provision of information management programs.

Seven (7) years’ experience at a management or corporate level for the provision of information management programs is an asset

Certified Records Manager (CRM) or Certified Information Professional (CIP)

Information Governance Professional (IGP) is an asset

Ability to assess the impact of business processes and technology on information/records and recommend solutions that address organizational requirements.

Strong project management and change management skills

Excellent interpersonal and communication skills

Knowledge of records legislation, regulations, and best practices

Advanced knowledge of record keeping and document imaging technologies, protocols, and development tools

Direct experience working with various forms of storage media, including paper, digitally scanned images, disk, tape, CD-ROM, microfilm, etc.

Hands-on experience with content storage servers and a range of database platforms

Interested applicants should apply online at under the Employment Opportunities section. The job posting closes at 12:00 am on December 2, 2025. Interested applicants, please ensure to apply by 11:59 pm on December 1, 2025.

If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.

JR25-844