Reception Manager

Purpose of the Job:

Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximize member satisfaction.

Willingness to conduct group exercise classes

Key Performance Areas include:

Assisting with Club Administration when necessary

Cash management

Communication with members and staff

Managing of Receptionist

Monitoring of access and overrides for staff and members

Reception stock control

Resolving member complaints

Training of Receptionist

Experience & Competencies Required:

Ability to motivate staff and lead by example

Advanced levels of administrative accuracy

Display friendly and efficient qualities that reflect the Planet Fitness way

Display uncompromising levels of honesty and integrity

Have excellent communication skills and be able to liaise at all levels

Intermediate PC skills

Must be able to work shifts

Possess high level energy levels

Previous experience within a front desk or welcome desk position added advantage

Proven track record in managing staff, planning, organizing, conflict handling and problem solving

Have reliable transport

Salary is Negotiable depending on experience

CV’s can be sent directly to /

** Please note that if you have not heard from the HR department within 5 days, consider your application unsuccessful.

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