Job Description
Day-to-Day Responsibilities
A leading hospice provider is seeking a full-time Clinical Manager to oversee all clinical operations for its hospice program. The Clinical Manager will be responsible for planning, scheduling, and coordinating clinical activities; monitoring staff performance; ensuring compliance with regulatory standards; and maintaining a safe, high-quality care environment.
Key responsibilities include:
Overseeing all clinical aspects of hospice care, including chart review, onboarding of new staff, annual trainings, and tracking quality metrics (QUAPI)
Managing schedules for nurses and aides (team of 8–10 staff: 4 nurses, 4 aides)
Addressing family concerns related to clinical care and working closely with the administrative staff
Supporting staff development and fostering a culture of compassion and professionalism
Ensuring compliance with ACHC standards, Service Contract Act, Davis Bacon Act, and other applicable regulations
Preparing cost accounting worksheets and consulting with interdisciplinary teams
Assisting with project budgets and supporting the Director of Nursing as needed
Creating visual presentations and desktop publishing for training and reporting
Performing other duties as assigned
Must Haves:
Active Registered Nurse (RN) license
Minimum 3 years of hospice clinical experience (2 years may be considered if combined with management experience)
At least 1 year of management experience in a standalone or inpatient hospice setting
Strong understanding of hospice regulations and compliance standards
Experience with onboarding, training, and supervising clinical staff
Ability to travel 10% during the day for staff training and occasional home patient visits
Excellent verbal and written communication skills
High level of attention to detail and ability to work in a fast-paced environment
Preferred/Plusses:
Experience as a Director of Nursing or clinical manager
Advanced management, employee, and customer relations skills
Experience with medical repairs and renewal in healthcare facilities
Experience with Oracle P6, ProCore, or similar scheduling/reporting software
ASHE HCC certification
Longevity in previous roles and interest in long-term growth (potential for advancement as new hospice locations open)
Ability to create visual presentations and use basic computer software for scheduling, reporting, and email
Full-time