Analyst, Business Process Improvement and VOS

Description

POSITION SUMMARY

The Analyst, Business Process Improvement and VOS, is responsible for automation support (using Workato, Power Automate, and/or other automation applications), project coordination, and team administration to further improve the end-to-end Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), and Sales Inventory and Operations Planning (SIOP) processes within the Americas region.

In this role you will need a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role.

RESPONSIBILITIES

AUTOMATION SUPPORT

Provide support and backup to the Automation Architect, Business Process Improvement and VOS

Draft project documentation and coordinate meetings

Facilitate requirements gathering discussions and document requirements

Support decision analysis of best-fit tool to meet customer requests

Support reporting and analysis requests with SQL

Design, build, and monitor Workato recipes, Power Automate flows, and Power BI dashboards

Attend and participate in Architectural Review Board (ARB) meetings, as required

Assist with the continued adoption of Workato throughout the organization and provide stakeholder support on questions, debugging, etc.

PROJECT COORDINATION RESPONSIBILITIES

Provide support to Project Managers on assigned projects with meeting coordination and follow-up, workshop scheduling and facilitation, data analysis, process map creation, stakeholder communication, and project documentation (e.g., GANTT, requirements, RACI, SOPs, training materials, etc.)

TEAM ADMINISTRATION RESPONSIBILITIES

“Lunch and Learn” coordination, including compiling and maintaining the Lunch and Learn backlog, liaising with Subject Matter Experts, and scheduling and coordinating events

SharePoint Administration, including maintenance of the Business Process Improvement team SharePoint site, performance of routine review of materials, and creating best-in-class organization for knowledge sharing

QUALIFICATIONS

Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, Economics, Engineering, Marketing, or a related discipline.

Communication Skills: Strong written and verbal communication skills in English; other languages are a plus. Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.

Analytical Skills: The ability to analyze data, make informed decisions, and solve complex problems. Good attention to details.

Technical Skills: Excellent problem-solving skills and ability to work independently in a fast-paced environment. Proficient in Microsoft Office Suite (experience in Power BI preferred).

Teamwork and Collaboration: Ability to work collaboratively with others and contribute to a positive team dynamic. Strong, proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business.

Adaptability: Can adapt to change and navigate uncertainty. Ability to effectively manage time and resources against agreed deadlines for activities. Excellent organizational skills and the ability to work on multiple projects.

Ethical Judgment: Demonstrated ethical decision-making and integrity.

Networking Skills: The ability to build and maintain professional relationships with clients, colleagues, and other industry professionals.

PHYSICAL & ENVIRONMENTAL DEMANDS

No special physical requirements.

TIME TRAVEL REQUIRED

None

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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