Operations & Billing Specialist

Job Description

Salary: $65,000-80,000/annually

Why Choose Us

At rebel Financial, were redefining what it means to be a financial firm. We put people before profitsempowering clients to achieve financial independence while building a culture that values collaboration, growth, and purpose.

As a Certified B Corporation and values-driven social enterprise, we combine the personal touch of a small business with the sophistication of a modern advisory firm. Our team leverages cutting-edge tools like Advyzon, eMoney, and HubSpot to streamline operations and deliver exceptional client experiences.

If youre a motivated, detail-oriented professional who loves building efficient systems, improving processes, and supporting a mission-driven advisory teamthis is the place for you.

Position Overview

The Operations Specialist (Mid-Level) plays a critical role in keeping our firm running smoothly. Youll work closely with advisors, leadership, and other team members to ensure our operational workflows are efficient, accurate, and scalable as we grow.

This is not an entry-level roleyoull be expected to bring prior experience in financial operations, client service, or back-office support and take ownership of key processes. Youll help manage complex workflows, oversee billing processes, improve systems, and support a consistent, high-quality experience for our clients.

In this position, youll:

Own and manage day-to-day operational workflows

Help oversee billing across complex fee structures and client segments, primarily using Advyzon

Maintain accurate data in our CRM and portfolio systems

Help design, document, and improve processes that enhance efficiency and client experience

This role blends technical, systems-focused work with cross-team collaborationoffering a path to more advanced operations, compliance, or practice management responsibilities within the firm.

What Were Looking For

Education

Bachelors degree required; focus in Business, Finance, Operations, or a related field preferred

Experience

5-7 years of experience in financial services operations, back-office, client service, or a similar role

Experience with billing processes, including fee calculations, billing reconciliations, and handling complex billing scenarios, strongly preferred

Familiarity with RIA operations, custodians, or advisory firm workflows strongly preferred

Certifications

Industry licenses or coursework a plus (e.g., Series 65, financial planning, operations, or project management education)

Skills & Attributes

Strong organizational skills and attention to detail

Solid analytical and problem-solving abilities; able to troubleshoot operational and billing issues independently

Excellent written and verbal communication

Comfortable working in a fast-paced, collaborative environment

Proficiency with Microsoft Office and Google Workspace

Experience with Advyzon or a similar portfolio management/billing system strongly preferred

Familiarity with CRMs or workflow tools (e.g., HubSpot, Advyzon, or similar systems) is a plus

Process-minded: you notice inefficiencies and enjoy improving systems

Passionate about supporting a mission-driven firm and delivering a high level of service to both internal teams and clients

Key Responsibilities

Manage and execute daily operational workflows to support advisors and clients

Maintain clean, accurate client and account data across systems (Advyzon, eMoney, HubSpot, custodial platforms, etc.)

Manage and support the firms billing processes, including:

Setting up and maintaining fee schedules and billing groups in Advyzon

Running billing cycles and reviewing invoices for accuracy

Reconciling billing data with custodial and internal records

Troubleshooting and resolving billing discrepancies or client billing questions

Prepare and coordinate operational and client service materials for meetings and reviews

Monitor tasks, service tickets, and key deadlines to ensure nothing falls through the cracks

Identify opportunities to streamline and standardize processes; help document and implement improvements

Collaborate with advisors and team members to resolve operational issues efficiently

Assist with reporting, data audits, reconciliations, and quality control

Support compliance- and process-related initiatives as needed

Contribute to a positive, team-oriented culture and help reinforce best practices across the firm

Note: This role requires a high level of accuracy, ownership, and a proactive mindset. Youll be trusted to manage important workflowsincluding billingand help drive continuous improvement in how we operate.

Compensation Overview

This position offers a starting base compensation range of approximately $65,000 $80,000, depending on experience, technical skills, and readiness to take ownership of key operational and billing workflows.

Candidates at the lower end of the range (around $65,000) typically have solid experience in financial services or operations and some exposure to billing and portfolio systems, with strong potential to grow into more complex responsibilities.

Candidates at the higher end of the range (up to $80,000) demonstrate significant RIA or financial operations experience, are comfortable managing complex billing structures in systems like Advyzon, and can lead process improvement and cross-functional initiatives with minimal supervision.

Performance-based incentives are available, including eligibility for company bonuses tied to individual and firm-wide results.

Additional compensation growth is available as you progress within the firm and advance into Senior Operations Specialist, Compliance/Operations, or Practice Management roles.

Please check out our benefits on our Careers Site.

Join Our Team!

If youre ready to bring your operations and billing experience to a mission-driven advisory firmand help build scalable systems that support both clients and advisorsthis role is built for you.

Support today, scale tomorrowyour career in financial operations grows here.

Full-time