People Shared Services Associate

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing employee data, including contract administration, benefit data administration, and archiving personnel documents in Workday, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Facilitate employment life cycle data management and changes such as but not limited to onboarding, contract processing, new hire registration and profile creation, job detail changes/ movements, competency/training requirements, off boarding etc.

Facilitate time registration, and travel and bill expenses administration

Leave administration and other relevant employees benefit data administration in the system

Responsible for document management related to courses, performance management, training into the systems, including issuance of employment certificates and other relevant documents

Maintain and update competence file and support in electronic filing system structure

Maintains HR master data and movement data in the system, ensuring a high degree of data quality

Administrating digital applications such as DocuSign and other relevant document management

Ensures document archiving of all personnel-related documents in the HR system

Ensure continuous alignment and improvement of HR processes and practices across the organization

Participate in activities related to tasks such as training, audit, and creation and review of Standard Operating Procedure, when applicable

Keeps the data updated in Workday and corrects whenever applicable data if needed

Ensures data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities

Perform other related tasks that may be required from time to time

What you’ll bring

With a Bachelor’s degree in Human Resources, Psychology, and/or related field

With at least two (2) years of solid and comprehensive experience in the same capacity

Has experience and knowledge of HR processes, systems, and tools within the various stages of the employee lifecycle

Has proven skills in managing, understanding, and executing of ERP systems and tools, database functionality, and reporting

Proficient in employee data process management

Knowledge and working experience in Workday are an advantage

Has experience in Microsoft Office tools

Experience working in a multicultural and shared services environment

Has willingness and ability to proactively collaborate and communicate within the team and with stakeholders

Ability to resolve conflict with integrity and demonstrate a high degree of confidentiality and negotiation skills within the scope

Analytical and able to translate and communicate statistical data into action

Ability to work independently as well as in a team

Structured, accurate, systematic, and committed to delivering within deadlines

Ability to take initiative make sound judgments and recommend decisions

Result-oriented mindset

Has good oral and written communication skills

Motivated to facilitate and contribute to the company’s growth

What we offer

Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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