Office Coordinator - Oncology

**Employment Type:**

Full time

**Shift:**

Day Shift

**Description:**

**Position Purpose:**

+ Oncology Care specialists coordinate with clinic staff, nurse navigators, physicians and other health care professionals to provide critical support functions to assure a remarkable and efficient experience. Care Specialists, provide non- licensed support to clinic staff and oncology Nurse Navigators and act as a team to triage patient-specific information to coordinating care and accurately determine the nature of appointments necessary. Will independently schedule, obtain necessary insurance verification and authorizations and confirm patient appointments, including clear instructions to patients for a wide variety of services. Coordinates care and ensures the chart is complete prior to upcoming visits. Serves as lead to triage all phone calls coming into the oncology clinic. Also acts as a resource to any patient/family/physician calling for assistance. This position also includes direct patient care, rooming patients, vitals signs and phlebotomy.

+ Location: 5300 N Meadows Dr Building 2, Suite 1900, Grove City, OH 43123

+ Hours: Monday - Friday 8:00a - 4:30p ( no weekends and no holidays )

**What You Will Do:**

+ Functions as a liaison between the physician, patient, referring physicians, and members of the service line.

+ Communicates pertinent clinical information to appropriate members of the service line.

+ Prepare patients for appointments, providing information in a clear understandable manner.

+ Manages flow of patient new patient materials and ensures completeness of chart prior to visit

+ Collects complete and accurate financial and insurance information to performs accurate registration and insurance verification , obtaining required authorizations as indicated.

**Minimum Qualifications:**

+ Education: Highschool Diploma or equivalent. Associates degree or some college courses preferred.

+ Experience: A minimum of 5 years of experience in a medical or physician office or comparable healthcare environment required.

+ Demonstrated expertise in audit functions to include: data review/retrieval; error correction; documentation of data in a concise, understandable format; identification of trends; and recommendations of process/system improvements

**Position Highlights and Benefits:**

+ Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

+ Retirement savings account with employer match starting on day one.

+ Generous paid time off programs.

+ Employee recognition programs.

+ Tuition/professional development reimbursement.

+ Relocation assistance (geographic and position restrictions apply).

+ Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.

+ Employee Referral Rewards program.

+ Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

+ Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

**Ministry/Facility Information:**

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

**Our Commitment**

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran