Printing Machine Supervisor

Schedule: Full-time

What you'll do:

Directs printing operations of State Printing’s Mainframe Print Services, main copy center &/or satellite copy center & supervises printing personnel:

Develops & monitors production schedule; resolves complex & difficult mainframe & network printing problems;

Sets shift print production priorities; develops shift’s standard operating procedures;

Monitors quality standards;

Maintains inventory levels & ensures delivery of printed material;

May lift, push, pull or otherwise move up to 50 lbs of paper products or equipment;

Reviews print jobs for completeness & accuracy;

Cross checks finished work & inputs information into tracking system;

Supervises & trains printing machine operators (e.g., assists in development of work rules; evaluates performance, recommends discipline, approves leave & payable time);

Coordinates, monitors & evaluates training of staff in daily operation of high-speed laser printers, impact printers, & peripheral equipment;

Contributes to & participates in periodic customer & user group training events;

Responds to printing issues 24 hours/day, 7 days/week which may require overtime or call back;

Operates computer terminals (e.g., IBM JES3/MVS & Windows) & peripheral computer equipment in order to transmit files to printers connected to network:

Schedules computer print production jobs/data runs;

Assembles computer printouts/reports;

Ensures accurate & timely equipment maintenance tracking;

Interfaces with software engineers & vendor representatives to resolve problems & provide immediate operational requirements

Communicates with other shift supervisors for start of shift & end of shift workload turnover:

Interfaces with user agency personnel;

Advises employees in problematic situations;

Maintains accuracy of shift logs & all records;

Attends meetings, conferences & technical seminars; other duties as assigned.

Minimum Qualifications:

12 mos. trg. or 12 mos. exp. in graphic communication technology, 3 mos. trg. or 3 mos. exp. in printing equipment safety practices & procedures.

-Or completion of associate degree core coursework in graphic communication technology; 3 mos. trg. or 3 mos. exp. in printing equipment safety practices & procedures.

-Or 6 mos. exp. as Printing Machine Operator, 52731.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Graphic Arts, Troubleshooting, Attention To Detail

Knowledge of:

Print operations;

IBM/Xerox high speed laser printers, peripheral equipment, automated paper handling equipment, IBM JES3/MVS messages, Windows messages;

Printing equipment safety procedures;

Supervisory principles/techniques;

Employee training & development;

Inventory control;

Public relations.

Skill in:

Operation of high speed printers & peripheral printing equipment;

Operation of personal computer & associated hardware /software (e.g., MS Office Suite).

Ability To:

Carry out assigned tasks within noisy environment;

Understand mechanical procedures;

Work within deadline;

Answer routine telephone inquiries from public;

Demonstrate dexterity to use arms, hands & fingers skillfully;

Lift, push, pull or otherwise move up to 50 lbs.