Billing Specialist

At Kinder Konsulting, we're more than just a workplace-we're a team that feels like family. Many of our staff have been with us for over 10, 15, even 20 years, and we take pride in creating a supportive, collaborative environment where relationships matter just as much as skill. We know that being a team player and a good fit culturally is the most important part of this job.

We are currently looking for a Billing Specialist who is not only detail-oriented and organized, but also kind, communicative, and ready to be part of a close-knit team. While experience with ABA and/or mental health billing, Medicaid, and commercial insurance is preferred, we are open to training the right person-someone who is dependable, has a positive attitude, and is excited to contribute to a team that genuinely enjoys working together.

This is an in-office role located in Winter Park, FL, but hours can be somewhat flexible within standard business hours.

Position Overview:

The Billing Specialist supports the billing department by processing insurance claims, posting payments, and helping ensure smooth revenue operations. This role requires accuracy, accountability, and a willingness to collaborate.

We are looking for someone who brings not only technical ability but also warmth, reliability, and a strong sense of teamwork. If you're someone who values doing meaningful work alongside people who care deeply about what they do-and each other-this may be the right place for you.

Key Responsibilities:

Claims Processing & Submission:

Prepare, review, and electronically submit 837 claim batches twice weekly (Tuesdays and Fridays)

Ensure compliance with Medicaid, commercial insurance, ABA, and mental health billing requirements

Payment Posting & Reconciliation:

Process and reconcile payments using 835 remittance files, and post payments accurately

Review EOBs and remittance advice to ensure accurate posting and follow up on discrepancies

Resolve denials, underpayments, and aged claims

Compliance & Reporting:

Generate and analyze reports to ensure billing accuracy and HIPAA compliance

Research and resolve suspended or rejected claims

Monitor authorizations to support claim approval

Collaboration & Communication:

Work closely with clinical staff to ensure services are billed properly

Help train new clinicians on submitting billable services correctly

Communicate professionally with insurance companies and internal staff

Confidentiality & Accuracy:

Handle sensitive health information securely and maintain strict confidentiality

Maintain high attention to detail in all billing functions Qualifications:

We care most about finding someone who will be a great fit for our team. While prior experience is a bonus, we're willing to train someone with the right attitude.

2+ years of experience in medical billing preferred (especially ABA or mental health billing)

Familiarity with Medicaid and commercial insurance billing guidelines

Experience posting payments using 835 files and reviewing EOBs is helpful

Proficiency in Microsoft Office (Excel, Outlook, Teams)

Experience with an EMR system is a plus

Strong organizational skills and a friendly, can-do attitude

Typing speed of 45 wpm or more Work Environment:

In-office position at our Winter Park, FL location

Work hours are Monday through Friday, with some flexibility available

You'll be joining a team that values stability, kindness, and working together toward shared goals Benefits:

401(k) matching

Health, dental, and vision insurance

Paid time off (PTO)

Life and disability insurance

If you're someone who enjoys building strong working relationships and wants to be part of a loyal, long-standing team, we'd love to meet you-even if you don't check every box on the experience list. At Kinder Konsulting, we hire people, not just résumés.