Customer Service Associate - Printing Specialist in San Antonio

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Job DescriptionJob Description

The UPS Store 3620 is seeking a friendly, detail-oriented Customer Service Associate – Printing Specialist to join our team. This role combines top-tier customer service with hands-on expertise in digital printing, finishing, and document services. You’ll be the go-to person for helping customers bring their print projects to life — from business cards to banners.

Key Responsibilities:

Greet customers warmly and provide exceptional service throughout their visit

Consult with customers on printing needs, offering solutions and recommendations

Operate and maintain printing equipment (copiers, wide-format printers, laminators, etc.)

Prepare print jobs including layout, formatting, cutting, binding, and finishing

Ensure accuracy and quality control of all printed materials

Process transactions using POS system and handle cash/card payments

Assist with packing, shipping, and other store services as needed

Maintain a clean, organized, and professional workspace

Stay up to date on printing trends, products, and store promotions

Skills & Qualifications

High school diploma or equivalent

Prior experience in printing, graphic design, or customer service

Strong communication and interpersonal skills

Comfortable using computers and basic design software - e.g., Adobe Applications (Illustrator, Acrobat, Photoshop...), Microsoft Office

Ability to multitask and work efficiently under pressure

Attention to detail and commitment to quality

Must be able to lift up to 50 lbs and stand for extended periods

We expect flexibility to work at least 30 hours a week including Saturdays and Sundays

We offer

$12-14 USD depending on skills with a 90 day probation period

On the job training

Friendly, team oriented environment

Company DescriptionWe are a service company with multiple sources of revenue: Shipping, Packing, Printing, and other Business Services (Notary, Finger Printing, etc)Company DescriptionWe are a service company with multiple sources of revenue: Shipping, Packing, Printing, and other Business Services (Notary, Finger Printing, etc)

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