Body Shop Estimator

Job Details

Valley Ford Inc - Columbus, OH

$16.00 - $24.00 Hourly

Description

Job Purpose:

- The Body Shop Estimator at VALLEY FORD TRUCKS- MASTER is responsible for assessing vehicle damage, estimating repair costs, and ensuring efficient and high-quality service delivery. This role involves working closely with customers, technicians, and insurance companies to facilitate the repair process and ensure customer satisfaction.

Key Responsibilities:

- Conduct thorough inspections of damaged vehicles to determine the extent of damage.

- Prepare detailed and accurate estimates for repair costs, including labor, parts, and materials.

- Communicate effectively with customers to explain estimates, repair processes, and timelines.

- Collaborate with insurance adjusters to negotiate repair costs and ensure alignment with insurance policies.

- Coordinate with the body shop team to schedule repairs and ensure timely completion of work.

- Maintain detailed records of estimates, repairs, and communications for future reference.

- Provide excellent customer service by addressing inquiries and resolving any issues related to repair estimates.

- Stay updated with industry trends, repair techniques, and pricing to ensure competitive and accurate estimates.

- Ensure compliance with all safety regulations and company policies during the estimation and repair process.

Qualifications

Required Education:

- High school diploma or equivalent is required.

- Associate degree or certification in automotive technology or a related field is preferred.

Required Experience:

- Minimum of 2 years of experience in automotive estimating or a related field.

- Proven track record of accurately assessing vehicle damage and estimating repair costs.

- Experience working in a body shop or dealership environment is preferred.

Required Skills and Abilities:

- Strong knowledge of automotive repair processes and body shop operations.

- Proficient in using estimating software such as CCC ONE, Mitchell, or Audatex.

- Excellent communication and customer service skills to interact effectively with clients and insurance adjusters.

- Ability to work independently and manage multiple tasks in a fast-paced environment.

- Strong attention to detail and accuracy in preparing estimates and documentation.

- Ability to interpret and apply technical information from repair manuals and bulletins.

- Strong organizational skills and the ability to prioritize workload efficiently.

- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).