IT Administrator

ABOUT US

Founded in 1981, Penn Veterinary Supply was created out of the belief that there is a better way to supply veterinarians with products and services. This belief remains at the core of everything we do. We proudly remain a family owned and operated business, free of corporate ownership. This enables us to best meet the needs of our customers on an individual basis without the pressure of answering to shareholders. We strive to set a higher standard of servicing the veterinary profession by focusing on our Power in Partnership model:

Penn Vet is a Family-Owned Business that values our PEOPLE and yours.

Our team is dedicated to providing SOLUTIONS for the veterinarians and entire staff at independent, privately held veterinary hospitals.

We aim to be a true business partner that strives to consistently exceed your SERVICE expectations.

We select partners who advocate for the importance of the veterinarian's recommendation of PRODUCTS that provide quality, savings, and value. Penn Vet was founded in Lancaster County, Pennsylvania, and has since grown to open branches in Michigan, Florida, and North Carolina.

ABOUT THE POSITION

We are seeking a proactive and skilled IT Administrator to manage and maintain our company's essential IT infrastructure, systems, and end-user support. The ideal candidate will be a problem-solver who can ensure the highest levels of system availability, performance, and security across our organization. This is a critical role that directly supports the productivity of every employee.

This position provides high level IT support, assistance and troubleshooting through remote desktop platforms, SSH, cloud-based portals and virtual infrastructure. This position requires the ability to work in a fast paced, changing environment while maintaining a high level of professionalism, customer service, communication, and organization.

Essential Responsibilities

Implement and maintain robust cybersecurity measures, including firewalls, antivirus/endpoint protection, and access control policies

Continuously monitor and respond to threat detection

Assist with security policy updates, best practices and user training

Manage and test data backup and disaster recovery procedures to ensure business continuity

Holistic monitoring of hardware and software (network, server, and security systems). Analyzes and resolves problems and performs upgrades

Ability to make swift decisions and take initiative to achieve tasks and/or goals

Resolve helpdesk incidents related to network, server, backup and security systems

Supports IBM iSeries server hardware and operating system. Responds to daily operational requirements, monitor system performance, perform upgrades, analyze and resolve problems

Provides administrative support for various software systems used throughout the organization

Develop and maintain clear IT documentation and provide basic training on IT best practices REQUIREMENTS

Associate degree in Computer Science or Information Technology plus 3 years of progressive experience; or 5+ years of progressive experience and certifications in:2+ years of configuration, implementation and monitoring of NGAV/EDR/SOC security software

Certification in CompTIA Security+, CISSP or other accredited certifications

2+ years of command line configuration, installation and troubleshooting of switches, routers and firewalls (VPN, VLAN, ACLs)

Certification in CCNA, CCNP, Network+ or other accredited certifications

2+ years managing Microsoft OS for servers and workstations including deployment, configuration and patching

2+ years of Microsoft Entra and 365 Administration

2+ years in configuring, monitoring and maintaining VMware infrastructure (vSAN preferred)

Ability to organize one's own activities and manage multiple priorities independently while also working as an active member of a team

Strong analytical and problem-solving skills with attention to detail

Excellent communication skills, both verbal and written

Ability and willingness to learn new technologies and processes QUALIFICATIONS

Strong background in:

Cybersecurity, NGAV/EDR/SOC, pen testing, encryption, threat monitoring, incident response and SIEM solutions (Rapid7 preferred)

System and network management including experience with firewalls, routing/switching, Site to Site VPN, VPN

Configuration of Active Directory GPOs, DNS, DHCP, WSUS

Microsoft 365 Administration (Endpoint Manager, Exchange, Entra, SharePoint, Teams)

Virtualized infrastructure (VMware vSAN preferred)

Proficiency in supporting network hardware, protocols, applications, tools and devices

Experience with Proofpoint, Mimecast or other email protections suites

Experience with backup solutions, replication and retention policies including disaster recovery planning

Working knowledge of iSeries hardware and OS/400 operating system

Advanced certifications (CompTIA Security+ CCNA, CCNP, Microsoft, AWS, Security+, Network+)

Experience with scripting and automation tools (PowerShell, Bash, Python)

Proficient with IT security, system monitoring and networking best practices

Ability to work remotely and travel occasionally PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Regularly communicate accurate information and ideas so others will understand

Operate a computer and other office machinery for extended periods of time

Move about inside the office to access file cabinets, office machinery, etc.

Must be able to remain in a stationary position at a desk for prolonged periods of time

Ability to observe details at close range

May occasionally be required to lift up to 50 pounds

Penn Veterinary Supply is a drug-free workplace. Candidates are required to successfully pass a pre-employment drug screen and background check. Penn Vet is an Equal Employment Opportunity employer that does not discriminate based on race, color, religion, sex, disability, marital status, age, pregnancy, national origin, protected veteran status, ancestry, genetic information, sexual orientation, or any other characteristic protected by applicable federal or state laws.

Monday - Friday, 7:00 AM/8:00 AM - 4:00 PM/5:00 PM and Saturday & Sunday, On Call