Overview:
In this role, you’ll assist clients throughout their entire travel experience — from planning to post-trip follow-up. You’ll help travelers feel confident, supported, and inspired as they explore new destinations.
Key Responsibilities:
Guide clients through travel planning and logistics.
Manage incoming support requests and resolve issues efficiently.
Collaborate with the operations team to ensure a seamless travel experience.
Gather client feedback to improve service quality.
Qualifications:
Background in travel, tourism, or customer service preferred.
Ability to multitask in a fast-paced, remote environment.
Exceptional empathy and communication skills.