Client Support Specialist - Columbus, OH (Hybrid) Metadados do projeto

Job Description

Client Support Specialist – Columbus, OH (Hybrid) Metadados do projeto

Location: Columbus, O (Hybrid – 3 days onsite)

Contract: 6–12 months, with potential for permanent hire

Compensation: $19.16 per hour

About the Role

Are you eager to launch your career in the financial services industry? We’re seeking a motivated Client Support Specialist to join a leading investment banking firm. In this role, you’ll provide responsive and professional assistance to clients, ensuring their needs are met with accuracy and care.

Responsibilities

Respond to client questions about accounts, transactions, and services via phone, email, and chat.

Troubleshoot issues, deliver clear guidance, and recommend effective solutions.

Document all client communications thoroughly and accurately.

Collaborate with team members and other departments to resolve complex cases.

Consistently meet performance targets while creating a positive client experience.

Qualifications

Bachelor’s degree in Business, Finance, Economics, or a related discipline (recent graduates encouraged to apply).

Bachelor or 3-5 years of experience with Client Support.

Professional or internship experience in customer service, financial services, or a related field.

Strong problem-solving, communication, and organizational abilities.

Previous contact center or customer-facing experience is a plus.

Must reside in or near South Jordan, UT.

Why Work With Us

Opportunity to begin your career in a professional, growth-oriented environment.

Possibility of transitioning into a full-time role.

Competitive hourly pay and benefits offered through Pride Global.

We are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.

Hybrid remote