Service Design Lead

IT Service Design Lead

Basingstoke – Hybrid

18 Month Fixed Term Contract - £56,000 - £62,000

We’re looking for an IT Service Design Lead to join a forward-thinking organisation focused on delivering digital and technology services. You’ll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly into live environments.

You’ll work closely with project and operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration.

You’ll need to have experience with the following:

IT service design, transition, or architecture within a technology or digital environment

Strong understanding of ITSM and ITIL

Excellent stakeholder management skills

Outstanding communication and documentation skills

If you meet some of the above requirements, please apply to be considered.