Customer Support Representative, iGaming, Limassol or Larnaca
Description:
Shift work. Customer service. Global gaming. Ready to level up your support career?
You know how it goes: emails, live chats, troubleshooting. But here's what's different about this role.
You won't just be answering customer queries, you'll be joining a company powering more than 80 online gaming brands, where your work directly impacts global casino and sports betting platforms.
Why this might be your next smart move
You'll be part of an international team with a growing footprint across the UK, Malta, Cyprus, and Israel.
This isn't a read the script and clock out role. You'll actually get to promote new offers, spot trends, optimise the customer experience, and liaise across departments to solve issues properly not just quickly.
Don't worry if you haven't done this before. Full training is paid, and attitude matters more than experience.
And the growth? Real. This company is scaling. Roles like this are often the first step to something bigger: Team Lead, Operations, CRM.
The role in a nutshell
You'll rotate across 3 shifts (yes, its 24/7but you'll always have 2 days off a week):
08:00 -16:00
16:00 - 00:00
00:00 - 08:00
You'll be working from either Limassol or Larnaca (your choice), though your first week of training is in Limassol.
What you'll need to bring
Excellent written English (you'll be tested nothing scary, just a quick check)
Computer literacy (Excel, emails, chat systems)
Sharp attention to detail
A valid EU passport or work permit
A team player attitude and the ability to keep calm when things get a bit busy
What's in it for you?
Euro 1,700 Gross/month + Euro 20 per night shift
Bonuses:
Quarterly performance bonus
1.5x hourly rate for public holidays worked
Birthday and occasion vouchers
Referral bonuses
Perks:
Private medical insurance
21 days annual leave + 3 days paid sick leave
Free daily lunch
Unlimited snacks and drinks
Mad Benefits platform: employee discounts on everything from gyms to beauty to food
Paid training
Supportive team culture with regular team-building activities
What happens next?
1st: Online interview with Customer Support Manager & Head of Ops
2nd: In-person typing and English check
3rd: If its a match they'll make an offer
You don't need a polished CV. Just send what you've got. Well take it from there.
Apply at the link.
Euro 1,700 Gross/month + Euro 20 per night shift
Bonuses:
Quarterly performance bonus
1.5x hourly rate for public holidays worked
Birthday and occasion vouchers
Referral bonuses
Perks:
Private medical insurance
21 days annual leave + 3 days paid sick leave
Free daily lunch
Unlimited snacks and drinks
Mad Benefits platform: employee discounts on everything from gyms to beauty to food
Paid training
Supportive team culture with regular team-building activities