Bilingual Insurance Customer Service Representative

Job Description

Paul Cashman State Farm Insurance

3433 State St Ste B

Santa Barbara CA

Compensation: $20 - $23/hour, DOE, plus potential for bonus' throughout the year.

Employment type: full-time

Job title: Customer Service Representative

8:15 AM – 5:15 PM, Monday through Friday

In Santa Barbara office

Qualifications

· Bilingual, written, and verbal

· Ability to build rapport with customers

· Excellent interpersonal, written and verbal communication skills

· Excellent organizational skills, able to prioritize and multitask

· Works well in a team setting, as well as on your own

· Must possess critical thinking attributes and detailed-oriented skills

· Must adhere to strong ethics and integrity

· Insurance experience is preferred, but not necessary

Property and Casualty License (must be able to obtain)

· Must be able to pass a background check

Responsibilities

· Provide prompt, accurate, and friendly customer service. Service includes telephones, in-person walk ins, mail processing, banking, processing payments, assisting other agency team members as needed.

· Comly with insurance standards and regulations

· Attend training sessions, courses, to obtain your insurance license

· Professional dress and appearance in office

Benefits

• Competitive pay based on experience and effort

• Position provides a base salary structure along with commission-based compensation

• Simple IRA

• IRA matching

• Paid time off as accrued

• Bonus opportunities

• Group medical, dental, vision, life and disability insurance

Full-time