Volunteer Web Developer

Remote, Flexible, 5 hrs/week

About Hugspace

Hugspace.org is a nonprofit organization that provides a digital warmline – a peer-led, multilingual space for free, stigma-free emotional support. Our trained volunteers offer active listening and real-time emotional presence for individuals navigating stress, loneliness, displacement, or trauma. We center empathy, accessibility, and cultural relevance – especially for immigrants, refugees, and trauma-exposed communities.

What You’ll Do:

Automation & Integration Specialist

Zapier Workflow Development: Build and maintain complex, multi-step Zaps to connect various systems (Setmore, Zoom, SurveySparrow, HubSpot, email services)

API Understanding: Work with APIs of different platforms (Setmore, Zoom, Google Cloud Natural Language) to facilitate custom integrations if Zapier's native connectors are insufficient

Logic Implementation: Implement geographic filtering logic within Zapier to screen international bookings and trigger automated actions (alerts, auto-cancellation, redirect emails)

Data Transformation: Use Zapier's tools to standardize data formats across systems (e.g., phone numbers, names, dates)

Google Workspace Administration

User & Group Management: Add new users, assign organizational units (OUs) for access control (e.g., "Hugs Volunteers Limited Access" vs. "Hugs Volunteers"), and manage Google Groups for shared accounts (e.g., )

Document Management: Organize shared materials and set up access permissions for documents in Google Drive, such as the "Navigator Shared Materials" folder

Information Security & Password Management

1Password Administration: Set up and manage vaults (folders) for different access levels (e.g., employee, admin, shared) and to train users on secure password sharing and generation through the platform

Security Awareness: Understand security best practices, particularly related to sensitive data and access controls

Access Control Management: Implement the principle of least privilege across all systems, manage user lifecycle (onboarding/offboarding), and maintaining audit trails for sensitive data access

Security Incident Response: Handle potential data breaches, unauthorized access attempts, or system compromises affecting volunteer or client data

What You’ll Need:

Expertise in Zapier

Competence in Google Workspace

Experience in Information Security & Password Management

Self-motivation and problem-solving skills

Passion for nonprofit work and Hugspace’s mission

Proficiency in English, knowledge of Ukrainian or Russian is a plus

We’ll Provide

Fully remote, flexible schedule to fit your availability

Hands-on experience in community engagement and digital mental health support

Access to internal resources, training, and self-development tools

Mentorship and direct support from Hugspace leadership

Networking opportunities within the nonprofit, health, and advocacy sectors

Letter of recommendation upon successful completion

Meaningful opportunity to contribute to emotional safety, peer care, and collective healing

Time Commitment

Approx. 5 hours per week (flexible timing)

3–6 months minimum commitment preferred

How to Apply

To express your interest, please email your resume and a brief message outlining your background and why this opportunity resonates with you to . Let’s build it together - a safe, stigma-free space for real emotional connection and community.