Assistant Customer Service - Baguio

Responsibilities:

Handle customer calls, inquiries, and concerns

Provide basic product and service information

Process orders, billing, invoicing, and payments

Manage customer complaints, returns, and escalate issues as needed

Assist in bid preparations and ensure all orders are properly processed

Prepare and maintain various reports Requirements:

Bachelor’s degree in any 4-year course

Computer literate (MS Word & Excel)

Strong communication and interpersonal skills

Ability to multitask and work well under pressure

Willingness to work beyond regular office hours Preferred Qualifications:

Background in basic accounting

Experience in customer service

Job Type: Full-time