Business Operations Coordinator (Contract/Temporary)

This is a contract position, estimated assignment ~3-6 months

Working hours ~35-40 hours/week

Hybrid in-office 3x/week

GENERAL SUMMARY:

This is a revised role and structure supporting the management of third-party (3P) assets. Building upon current workflow and responsibilities, recommending the creation of a full-time Business Ops Coordinator position dedicated to overseeing 3P asset management. The proposed role, "Business Ops Coordinator" will serve as the primary point of contact for managing the end-to-end process of gathering, validating, and publishing third-party assets, ensuring alignment with company standards and launch timelines.

PRINCIPLE RESPONSIBILITIES:

Asset Management:

Validate all imagery assets (PDP + Campaign Imagery) to ensure adherence to company standards and guidelines

Coordinate with cross-functional partners to gather necessary source documents and product information

Rename and organize assets for easy access and retrieval

Collaboration and Efficiency Enhancements:

Coordinate with merchant partners regarding asset requests

Follow streamlined workflows and timelines for asset management, working closely with key stakeholders (3P merchants + marketing)

Adhere to a comprehensive PDP image calendar aligned with product launch dates and merchandising calendars

Follow guidelines for consistent asset management across all product categories

CreativeDrive and SFTP Platform Coordination:

Submit assets and associated product information to either the CreativeDrive platform or via an SFTP platform

Monitor delivery status and address any discrepancies or delays

Website Management:

Publish and update assets on the website, ensuring accuracy and consistency

Resolve any issues related to assets through the Digital Asset Management (DAM) system

QUAIFICATIONS & SKILLS:

High school diploma required

2+ years of experience in retail, project management, operations, or related field

Go-getter who is eager and excited to lean and progress career in the retail industry

Exhibits passion for retail/the fashion industry

Keen attention to detail and strong organizational skills

Flexible and creative problem solver

Ability to build strong partnerships across functions and work successfully in a team environment

Proactive team player and relationship builder with a customer service philosophy

Excellent written and oral communication skills

Strong proficiency in Microsoft Excel, PowerPoint, Word, and Outlook; SAP & MSI experience a plus

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.