Transportation Scheduler II

Division: Operations

Closing Date: Until Filled

Location: 4305 East 21st Ave., Tampa, FL 33605

Salary Range: $62,624.00 - $77,314.00

POSITION PURPOSE:

The Transportation Scheduler II reports to the Manager of Scheduling Services on all issues that pertain to fixed-route planning and scheduling. This position tabulates, gathers, and analyzes operational data necessary to evaluate service delivery, including schedule efficiency and service equity. In coordination with many facets of the agency, the Transportation Scheduler II ensures implementation of sustainable and innovative transportation solutions to meet the needs of the Hillsborough County. This position may require nonstandard working hours.

ESSENTIAL JOB FUNCTIONS:

Develops and modifies schedules for fixed route bus and streetcar service. Prepares, supports and conducts various Service Implementation and scheduling related presentations, to include safety, on-time performance (OTP), and markup coordination meetings. Coordinates fleet utilization and needs based on service levels with the Maintenance department.

Manages route concept, design, and implementation, including bus stop placement, route tracing, and scheduled timepoints. Use collected data to analyze OTP, run-time analysis, and schedules for fixed bus services. Coordinates operational and safety review of current and proposed routes as directed by the Manager of Scheduling Services. Coordinates aspects of fixed route system with paratransit scheduling to ensure complimentary ADA coverage. Assists in providing budgetary cost summary data for each route and service change.

Manages all aspects of bus and streetcar operator work assignments, including vehicle blocking, run cutting, rostering, and operator bidding for rosters or extraboard assignments. Manages roster and extraboard and related documentation, including seniority list according to bargaining agreements. Coordinates with Human Resources and Training on operator staffing requirements based on service levels.

Coordinates Google Transit Feed Specification data with Information Technology for deployment of data into Google, Transit App, Swiftly, UTA APC, and any other related data source needs as directed by the Manager of Scheduling Services.

Coordinates marketing and outreach efforts to ensure community awareness of service changes or additional services provided to include direct participation with community groups outside of HART offices and after standard office hours. Evaluates and answer service-related questions, comments, and feedback from customers.

Coordinates with internal stakeholders including operations management and the union. Conducts listening sessions with operators.

Provides source data to Graphics for the development and modification of public timetables, reviews timetables and other passenger information materials for accuracy.

Conducts training for various departments, including operations, related to Service Implementation activities.

Serves from time to time as project team member on a variety of subject matter expertise organizational projects as assigned by the Manager of Scheduling Services. These assignments will implement broad strategic and organizational agency goals.

MARGINAL FUNCTIONS:

Performs other work-related duties as assigned.

REQUIREMENTS:

Education and Experience:

Bachelor's Degree and three (3) years of related experience, including two (2) years of experience with transit or transportation scheduling. Additional experience may substitute for education on a year-to-year basis.

Preferred: Four (4) years of related experience.

Experience with analytical data entry, Trapeze Software (FX, Blockbuster, Reports, and Ops), Microsoft Office Suite, and OrbCAD

Machines, Tools, & Equipment Used:

Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or scheduling purposes.

Licenses/Certifications:

Must be able to obtain a valid Florida Driver's License within 10 days of hire.

QUALIFICATIONS:

Knowledge, Skills and Abilities:

Transportation including public transit and experience in the planning/scheduling thereof.

Principles, practices, and procedures of route development and transit scheduling.

Relevant bargaining agreements and organizational policies and procedures which govern and impact rostering, run cutting, and the assembly of work assignments and route schedules.

Geographic area of City and County, as well as HART schedules and routes.

Computer software systems, specifically related to rostering and run-cutting.

Rules, regulations, procedures and functions of the Authority.

Standard office practices, procedures and equipment.

Trapeze FX, Trapeze Ops, and Trapeze Blockbuster.

ESRI ARC-GIS software.

Ability to organize work around broad organizational goals and processes, while overseen by a supervisor through regular meetings.

Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.

Ability to perform work that encompasses advanced technical, scientific, legal, or mathematical concepts, contributes to the implementation of specific policies, programs, or initiatives of the organization.

Ability to make decisions that govern the operational activities and behaviors of HART employees and impact how the unit provides services and support to internal and external customers.

Ability to work with multiple coworkers engaged in a diverse range of activities.

Interpret and understand fixed guide way plans and specifications.

Analyze situations, identify problems and recommend solutions.

Ability to gather data for use in GIS analysis.

Ability to utilize data in development of schedules.

Ability to produce maps and data tables.

Ability to prepare analytical reports and review comments with minimal guidance.

Interact professionally with HART and consultant staff.

Excellent verbal, written and interpersonal skills.

Ability to organize and prioritize work and to meet deadlines.

Ability to prepare and edit clear and concise written reports, policies/procedures and production publications.

Ability to work under stress and interruptions.

Ability to interact positively with a variety of personalities internally and externally.

Ability to set and execute departmental goals and objectives.

Analytical/problem solving ability.

Ability to be a flexible, effective team leader/player.

Auto Vehicle Locator reports.

Microsoft SharePoint

Physical Demands/Work Environment:

Work is performed in a standard office environment. Incumbent may be exposed to a variety of personalities internally and externally.

Ability to hear, see, speak, and perceive color, depth and texture.

Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.

It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for:

Adhering to stated policies and procedures relating to health and safety, security, and quality management.

Recognizing and reporting all accidents and hazardous conditions.

Assisting in the development of workplace safety procedures for their respective departments.

Promoting workplace safety procedures within their department.

Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law.

ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.