Lead Business Analyst

Join Southern New Hampshire University, a team of innovators dedicated to transforming lives through education. Since our founding in 1932, we've built a people-centered strategy that empowers a community serving over 180,000 learners worldwide. We're excited to expand our reach, and we want you to be part of this mission.

Make an impact - from near or far

At SNHU, we offer remote work opportunities across various states. We require our remote employees to have a reliable internet connection and a dedicated workspace free from distractions.

The Opportunity

As a Lead Business Analyst, you will play a vital role in enhancing our university's processes. Reporting to the Assistant Vice President of ITS Governance and Portfolio Management, you will be the key liaison between the ITS department and other university units. You will engage with teams to understand their needs, document requirements, and facilitate discussions that drive efficiency and innovation.

What You'll Do:

Conduct requirements identification and prioritization using proven methodologies; manage scoping efforts in both Waterfall and Agile environments.

Lead discussions with business and technology partners to elicit and document requirements, crafting detailed business case proposals.

Create comprehensive documentation, including process models, use cases, epics, user stories, and requirements specifications.

Establish a baseline for requirements and manage changes diligently.

Ensure solutions align with requirements by managing a requirements traceability matrix and validating outcomes.

Utilize advanced modeling techniques to produce clear diagrams, models, and prototypes that represent system interactions and business processes.

Coordinate testing efforts to verify alignment with business needs and drive process improvements through technology insights.

Provide expert consultative support to stakeholders for achieving desired business outcomes.

Facilitate the transition of solutions into operational status, ensuring smooth handovers from development.

Communicate effectively between functional and technical teams to ensure shared understanding of objectives and capabilities.

Engage with vendors and SNHU staff to assess vendor solutions and performance in relation to university needs.

Collaborate with project managers, stakeholders, and team members to ensure clear roles and enhance team efficiency.

Take on additional responsibilities as needed.

What We're Looking For:

A minimum of 7 years' experience in business process analysis, enterprise architecture, application development, or data management.

Strong understanding of business systems, data models, and troubleshooting within production environments.

Project management experience with familiarity in methodologies such as Waterfall and Agile.

Experience with the software/system development lifecycle and integration processes.

Knowledge of current technology and data models used for business operations and reporting.

Proficient in process modeling techniques.

We believe that innovation flourishes in an inclusive environment, and we celebrate diverse experiences and perspectives. If you're ready to make a significant impact at SNHU, we encourage you to apply.

Compensation

The annual salary for this position ranges from $85,563.00 to $136,928.00, with the target hiring range set between $94,548.00 and $127,918.00 based on your skills, qualifications, and experience.

Exceptional Benefits Await You

As a full-time employee at SNHU, you will enjoy:

Comprehensive medical insurance with low deductibles

Affordable dental and vision insurance

5 weeks of paid time off, plus nearly a dozen paid holidays

Employer-funded retirement plan

Tuition assistance program

Parental leave

Mental health and wellness resources