UI/UX (Content Strategist)

Position: UI/UX (Content Strategist) :

Location: Columbus OH (5 days onsite)

Type: Contract

Primary Skill Set

As a Content Strategist supporting Legal & Regulatory Control Operations, you will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer experiences through content. Lead strategically important initiatives, drive innovative solutions to complex problems, and collaborate with cross-functional teams. Leverage your expertise in content design and content architecture and provide guidance and direction in the narrative structure of products and services. Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience. Champion inclusive design and customer experience and contribute.

Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites

Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices

Extensive experience facilitating workshops for product and experience design, creating compelling content journeys

Advanced technical literacy and deep understanding of content platforms and their impact on user experience. Role and Responsibilities

Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals

Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable

Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts

Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services

Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey

Manage stakeholder expectations and ensure alignment between cross-functional teams. Nice to Have

Financial services experience

User experience research experience

Experience supporting enterprise applications for back-office specialists

Experience collaborating with architecture, product, technology, data, and business partners

Experience leveraging AI tools to gain efficiencies in design process

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.