MBAC Program Manager

What You'll Do:

The MBAC Program Manager leads the statewide administration of the Minority Business Assistance Center (MBAC) Program, overseeing daily operations, partner performance, and strategic alignment with the Department of Development's mission. Serves as the primary liaison for MBAC staff, providing technical support, training, and resources to ensure consistent, high-quality service delivery. Utilizes data-driven insights to monitor performance, inform improvements, and support reporting to leadership and federal partners. Collaborates across divisions to enhance integrated service delivery and promote equitable outcomes statewide.

Some of the Job Duties:

Program Oversight & Network Management - Leads statewide administration and manages the day-to-day operations of the MBAC Program, ensuring host organizations meet performance goals, deliver equitable services, and align with the Department of Development's mission of empowering communities to succeed.

Partner Engagement & Technical Support - Serves as the primary point of contact for MBAC staff, providing guidance, resolving challenges, and offering technical assistance to enhance program delivery and impact.

Training, Capacity Building & Best Practices - Design and deliver tools, resources, and training to strengthen MBAC capabilities, standardize service models, and ensure statewide consistency promoting collaboration and aligning services across the network of MBACs.

Performance Monitoring & Data-Driven Strategy - Tracks program metrics, evaluates outcomes, and uses insights to inform improvements and report results to division leadership and federal program administrators. Responds to requests for technical support or data, ensuring partners and leadership have access to relevant and timely program information.

Cross-Division Collaboration & Strategic Alignment - Participates in cross-office meetings and training to stay updated on program changes and ensure alignment with division goals and initiatives. Supports integrated service delivery by collaborating with the offices of Policy & Administration, Supplier Development, Financial Programs & Incentives and Certifications team when needed. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Bachelor's degree in Business Administration, Public Administration, or a related field; or an equivalent combination of education and relevant experience

Experience managing or overseeing state and/or federal grant programs

Experience working with minority-owned, women-owned, or disadvantaged business enterprises (MBE/WBE/DBE)

Experience preparing or managing Requests for Proposals (RFPs)

Experience conducting fiscal or programmatic audits

Experience managing program budgets, including forecasting, preparation, and expenditure tracking

Knowledge of economic and community development strategies and funding mechanisms

Demonstrated ability to build partnerships across government, business, and nonprofit sectors

Experience supervising or coordinating multi-site or regional programs

Strong working knowledge of Microsoft Excel for financial analysis and reporting

Salesforce experience

Requires occasional travel; must be able to provide own transportation and possess a valid driver's license to operate a State vehicle