Program Administrator 3 - (Licensing Supervisor)

This position is responsible for providing leadership and oversight for key operational areas within the Division of Industrial Compliance, including:

Licensing Section - Oversees the administration of licensing programs for elevator contractors and mechanics, modern and historical boiler operators, backflow technicians, the Manufactured Homes Program, and other regulated professions.

Inspection Scheduling Operations - Manages the scheduling of inspections for elevators, boilers, and bedding.

Records Management - Directs records management functions to ensure compliance with state retention policies and supports accurate documentation and data integrity across all program areas. Additional responsibilities include:

Supervising staff by assigning work, monitoring performance, providing direction and guidance, and facilitating training and development.

Evaluating and analyzing existing policies, procedures, and administrative rules; recommending and implementing improvements as needed. • Creating and maintaining procedural documents to ensure consistency, clarity, and compliance across all program areas.

Collaborating with assigned section boards to identify and propose legislative changes, policy updates, and procedural enhancements based on industry feedback and emerging issues.

Preparing for and conducting board and training agency meetings.

Performing administrative duties such as operational oversight, staff coordination, and preparation of weekly, monthly, quarterly, and annual reports.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.

-Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.

-Or 5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.

-Or 1 yr. exp. as Program Administrator 2, 63123.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Program Management