Manager, Talent Development and Engagement

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit

For more information about FWD Hong Kong, please visit

You will be a key contributor to build a learning and growth culture by designing and delivering organization wide learning & development programmes at FWD. Working closely with the Talent Development lead and various stakeholders to design learning pathways that guides continuous career development for all levels, and deliver learning and development solutions that addresses capability needs in line with FWD’s strategic direction and transformation.

The Job

Partner with business stakeholders across FWD HK & Macau to identify learning & development needs, design, lead and execute development solutions to address those needs

Create a culture of continuous development and also monitor and evaluate the effectiveness of all learning and development programs

Utilize available resources to organize, develop, and prioritize learning plans and curricula that align with FWD’s organizational strategic priorities

Instruction design and delivery of innovative learning & development solutions to supports the development needs across different stages of the employee lifecycle, incl. onboarding, career & talent development, wellbeing, and leadership development.

Design and develop talent in our FWD customized talent program with the necessary skills and mindset to prepare them for greater responsibilities in the talent pipeline

Provide regular reports to management on learning impact in the organization

Responsible for managing the overall performance of new and ongoing development initiatives and training programs

Manage skills training for individuals and groups to ensure all employees are keeping up to date with required skills

Support internal communications and ongoing transformation efforts relating to learning, development, engagement activities, and culture change initiatives across FWD HK & Macau

The Person

As the successful candidate, you will have

At least 8 years of relevant HR experiences, specializing in learning and development gained from sizeable corporations

Proficiency and fluency in Cantonese and English

Experience in instructional design, learning digitisation, curriculum development, training delivery, strong execution/ programme management for large scale/ companywide events

Knowledge in contemporary adult learning principles, blended learning design, market trends, learning systems, tools and best practices.

Knowledge of Learning Management Systems and learning technology, in particular Workday Learning

Strong analytical skills, digital and commercial acumen combined with a drive for results and problem-solving

Good knowledge of HR fundamentals

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.

JR-0024425