Part time Information Systems Analyst

Part time Information Systems Analyst needs 3 years supporting Microsoft end user technologies, including Windows, Office applications etc Part time Information Systems Analyst requires:

3 days a week, Tues- Thursday

24 hours/weekly

Candidates must have experience troubleshooting basic conference audio/video issues, updating software, etc

- Must have the ability to provide hands on support to staff in office and be personable.

- Spanish speaking is nice to have.

3 years in customer facing IT support role is required.

Excellent troubleshooting and diagnostic skills are required.

• Excellent interpersonal, communication and customer care skills are required.

• PowerShell experience is required.

• Experience with infrastructure technology (servers, networking equipment) is preferred.

• Experience with an ITSM platform (specifically ServiceNow) is preferred.

• ITIL certification is preferred.

• While performing the role you will need to lift up to 50lbs

• 5% travel may be required in support of the position’s responsibilities.

Part time Information Systems Analyst duties:

Responsible for the deployment, maintenance, and support of IT systems throughout the global organization.

Support US based users

Provide both hands on and remote support of a variety of hardware and software platforms.