Command Center Operator

Job Details

Job Location

Smithtown - Smithtown, NY

Position Type

Full Time

Salary Range

$21.00 - $21.00 Hourly

Job Shift

Day

Job Posting Date(s)

Start Date

10/28/2025

Description

Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, intelligence, consulting, investigative services. SSC Operations Center Watch Officer is responsible for: Dispatch / Scheduling / Analysts in our Operations Center for support for our local and nationwide client locations. The hours of operations are 24/7. The rate for this position is $21.00/hr.

As an Operations Center Watch Officer, you will be responsible for:

Monitoring multiple intrusion and fire alarm systems for client locations.

Monitor closed circuit television systems for client locations.

Monitor multiple radio talk groups for local site to include security and fire talk groups.

Answer incoming emergency and non-emergency calls for the local client location.

Annotate all site activity as it pertains to security, fire and/or facilities.

Communicating directly with the client and the security forces team to ensure site and business safety.

Communicate and work closely with other SOC dispatchers and Account Manager on various shifts.

Conduct status checks of all posts/patrols.

Dispatch appropriate security personnel for calls for service.

Maintain log books/blotters, handling guard force call outs, backfills or additional service requests.

Monitoring guard force time, attendance and post watch. Monitoring of GPS tracking of company assets and performing other duties as needed. Strategic Security (SSC) is a security provider for the United States Government, private organizations such as fortune 500 companies, solar and wind farms, oil and gas companies, banks, medical facilities, factories, warehouses, distribution centers, commercial facilities, residential communities and much more.

As a full time employee of Strategic Security (SSC), you will be entitled to the following benefits:

Major Medical

Paid Vacation

Life Insurance

Supplemental Health Benefits

401K

Discount Service Codes for movie tickets, restaurants, shopping, etc

Opportunities for additional training to aid in your professional development Strategic Security (SSC) offers job security with many of our jobs resulting in full time employment, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States.

Qualifications

Education, Experience, Licenses and Certifications Required

Must possess a high school diploma or equivalent

Possess exceptional computer skills and the ability to multi-task

Experience in the security industry and Operations Centers preferred Skills Required

Ability to follow orders

Proficient computer skills including Microsoft Office

Effective oral and written communication skills

Active listening skills

Ability to assess and evaluate situations effectively

Ability to identify critical issues quickly and accurately

Attention to detail Other

Must be at least 21 years old or the minimum age required by the state, if higher

Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States

Must be able to operate radio or telephone equipment and/or console monitors

Must have demonstrated ability to interact cordially and communicate with the public

Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others in an authentic and sincere manner

Must practice good judgment; high level of integrity

Must be proactive; take initiative with minimal supervision

Must be resourceful; think critically and finds solutions even without the obvious resources

Must be able to navigate challenging situations while remaining positive

Subject to a drug screen to the extent permitted by law

Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat

Major activity: Walking, standing, speaking, listening, observing

Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling.

About The Company

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

Strategic Security (SSC) is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (888) SSC-RISK.

Location: 19 Bellemeade, Smithtown, NY 11787